Solutions Engineer - Life Sciences - EMEA
Tulip Interfaces1 day ago
Munich, GermanySenior
Responsibilities
- Partner with customers to understand operational challenges and support solution architecture for their processes.
- Develop, configure, and implement TULIP solutions alongside customers and partners.
- Support enterprise customer projects from kickoff through delivery, ensuring timely and high-quality outcomes.
- Build trusted relationships across customer organizations from production-floor teams to C-suite executives.
- Provide ongoing technical support, diagnose issues, and drive resolutions.
- Guide customers through MES, ERP, and device-integration implementation decisions.
- Represent customer insights and feedback internally to Product and Engineering teams.
- Improve internal processes, playbooks, and delivery frameworks.
Requirements
- At least 5 years of experience in manufacturing, operations technology, or a related field with customer-facing project leadership.
- Experience with Operations Technology, including MES, ERP, or similar systems.
- Architecting and implementation experience in the life sciences industry, specifically pharmaceuticals.
- Experience with manufacturing system and device integration.
- A proven track record leading Lean Manufacturing or continuous improvement initiatives.
- Strong project management, organization, and written and verbal communication skills, including enterprise-level engagement management.
- Bachelor of Science in Engineering or a similar field.
- Fluency in English.
- Willingness to travel approximately 25% within Europe.
Benefits
- Hybrid work in Munich with at least three office days per week.
- Flexible work schedule.
- Virtual company events and happy hours.
- In-office catered lunches and stocked kitchens.
- Opportunity to directly influence the product and company culture.
Categories
Solutions Engineering
About Tulip Interfaces
Tulip Interfaces builds a no-code, cloud-based platform for frontline manufacturing operations to create connected apps that guide operators, track production, and analyze real-time data. The company sells software subscriptions and implementation services to manufacturers in sectors such as complex manufacturing, pharmaceuticals, and medical devices. Founded in 2012 as an MIT spinoff, Tulip is privately held and headquartered in Somerville, Massachusetts, with international offices including Tel Aviv, Munich, Tokyo, Budapest, and Singapore.