1 day ago
Amsterdam, NetherlandsStaff+
Responsibilities
- Define enterprise observability strategies, target architectures, maturity roadmaps, and operating models across applications, infrastructure, networks, cloud, and business services.
- Lead architecture decisions across observability platforms, including tool rationalization, OpenTelemetry consolidation, and ITSM/ITOM integration.
- Design the progression from monitoring to AIOps and AI Event Operations using predictive and causal AI to improve event quality and root-cause analysis.
- Shape proofs of value and scalable transformation programs connecting observability signals to automated workflows.
- Act as a senior design authority and trusted client advisor while guiding multidisciplinary delivery teams, supporting complex pursuits, and developing reusable reference architectures and integration patterns.
Requirements
- Bachelor's or master's degree in Computer Science, Information Technology, Engineering, or a comparable field, or equivalent professional experience.
- Typically 10+ years of experience in technology, including observability, APM, monitoring, SRE, IT operations, or platform architecture.
- Strong knowledge of one or more leading observability platforms, preferably Dynatrace, Grafana, Elastic, Datadog, or Splunk.
- Knowledge of OpenTelemetry, AIOps, ITSM/ITOM integration, automation, and operating-model design.
- Ability to translate technical architecture into resilience, performance, cost, and business outcomes.
- Client-advisory leadership, ownership, strategic direction, and the ability to connect strategy to executable delivery.
- Preferred qualifications include Dynatrace, Splunk, Elastic, Grafana, or Datadog certifications; ServiceNow ITSM/ITOM and CMDB experience; OpenTelemetry and FinOps experience; regulated-environment experience; Dutch language capability; and knowledge of AI Observability and Agentic Ops.
Benefits
- 4x9 workweek option, hybrid working, and FlexDay.
- Competitive base salary, MyBenefits Budget, annual bonus, net allowance, and employee share purchase plan.
- Collective health insurance, mental health support, and a well-being hub.
- 26 vacation days, special leave types, and Culture Days.
- NS Business Card and a mobility budget for an electric bike, car lease, or public transport reimbursement.
- Performance Achievement Program, learning and development platform, and guidance from People Leads.
- Volunteer program, inclusion and diversity networks, Refugee Talent Track, community events, and an annual Accenture Netherlands party.
Tech Stack
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.