GitLab

Senior Professional Services Engineer

GitLab
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1 hour ago
Remote, Spain +2 moreSenior

Responsibilities

  • Deliver GitLab installation, migration, training, and advisory engagements.
  • Plan and execute deployments from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code.
  • Lead migrations from source systems to GitLab SaaS or self-managed GitLab.
  • Serve as a technical advisor by translating customer goals and constraints into implementation plans.
  • Manage multiple customer engagements and lead or oversee other Professional Services Engineers.
  • Partner with Engagement Managers, Project Managers, and GitLab product and engineering teams to improve delivery and customer outcomes.
  • Mentor Associate and Intermediate Professional Services Engineers and help remove technical blockers.
  • Share customer feedback to improve GitLab features, services, and delivery processes.

Requirements

  • Professional exposure to infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, Chef, or Kubernetes.
  • Professional exposure to at least two cloud providers, such as AWS, GCP, or Microsoft Azure.
  • Experience using, deploying, or configuring GitLab and understanding Git and source control workflows.
  • Strong grounding in security and AI technologies.
  • Experience delivering customer-facing installation, migration, training, and advisory services.
  • Ability to independently manage projects and lead or direct Professional Services Engineers on complex engagements.
  • Strong written and verbal English communication skills, including status reporting and consensus building with customers and peers.
  • Ability to identify root causes, propose options and tradeoffs, drive issues to resolution, and manage multiple engagements.
  • Ability to work effectively in a fully remote, largely asynchronous organization across time zones.

Benefits

  • Fully remote, global work arrangement in a largely asynchronous environment.
  • Benefits supporting health, finances, and well-being.
  • Flexible paid time off.
  • Team Member Resource Groups.
  • Equity compensation and employee stock purchase plan.
  • Growth and Development Fund.
  • Parental leave.

Categories

Solutions Engineering
GitLab

About GitLab

1,001-5,000 employees

GitLab is the Intelligent Orchestration Platform where software teams and their AI agents stay in flow to amplify their capacity for innovation. Together, they automate repetitive tasks to plan, build, secure, test, deploy and maintain software. With GitLab, software teams spend less time on coordination overhead and more time on the next big idea. GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle. Agents handle code generation, security analysis, code review, CI/CD troubleshooting, and custom workflows — while teams maintain control through enterprise governance. Build what's next with us. Explore open roles and join our talent community: https://about.gitlab.com/jobs/

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