Senior AI Agent Engineer | Moveworks
ServiceNow3 days ago
Base Salary
$143k - $243k/yr
Responsibilities
- Own the technical relationship for 5–8 enterprise customer engagements and drive adoption throughout the Moveworks implementation lifecycle.
- Architect and deliver AI solutions that address customer business challenges.
- Design and build secure, performant integrations between the Moveworks Platform and enterprise systems.
- Advise customers on Agentic AI roadmaps and help their teams operate the platform independently.
- Synthesize customer feedback and technical gaps for Moveworks Engineering and Product teams.
- Create reusable solution templates and share implementation knowledge across the team.
- Develop architecture diagrams, solution proposals, statements of work, and other customer-facing technical artifacts.
Requirements
- 5+ years of experience in a customer-facing technical role such as Solutions Engineer, Customer Success Engineer, Solutions Architect, Implementation Consultant, or Consulting Engineer.
- Experience driving successful technical adoption with mid-to-large enterprise customers.
- Experience integrating AI into work processes, decision-making, or problem-solving.
- Experience designing, building, and launching full-stack workflows and automations using REST APIs, iPaaS tools, or scripting languages.
- Ability to work with Python, JavaScript, or Golang, and tools such as Workato, Azure Functions, AWS Lambdas, or ServiceNow Flow Designer.
- Strong understanding of API-based systems integration, LLM-based systems design, prompt engineering, context engineering, and data modeling.
- Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta.
- Familiarity with Linux, Windows, and command-line environments.
- Current knowledge of AI tools, frameworks, and agentic design patterns.
- Willingness and ability to travel up to 25% of the time.
- Ability to operate across multiple business functions and technical domains.
Benefits
- Base pay is $143,200–$243,400, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs are offered.
- Work persona is flexible or remote depending on the role location and eligibility.
- The regular employee role is based in the AMS—North America and Canada region and requires travel of up to 25%.
Tech Stack
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.