Senior Technical Consultant - Salesforce Field Services
InformaticaResponsibilities
- Deliver front-end and back-end Salesforce Field Service solutions, including application development, integrations, release management, and technical architecture.
- Lead strategy and implementation for advanced Scheduling & Optimization, Maintenance Plans, Assets, Field Service Mobile, and related complex features.
- Evaluate customer and partner business and technical requirements, design scalable solutions, troubleshoot implementation issues, and drive issues through resolution.
- Provide guidance on Salesforce development best practices, architecture, environment management, testing, platform education, and integration design.
- Develop Apex, Lightning Web Components, Flows, mobile applications, and integrations using Salesforce best practices.
- Architect data-driven solutions using Salesforce Data Cloud and Einstein for predictive service outcomes and automated technician insights.
- Manage customer expectations, negotiate complex solutions, identify risks, and maintain strong relationships with internal and external stakeholders.
- Lead internal strategic initiatives, mentor junior teammates, contribute to the practice knowledge base, and support services business growth.
- Use AI coding assistants and modern development ecosystems to accelerate secure, scalable, and high-quality Field Service development.
Requirements
- B.E., B.Tech, or MCA in Computer Science, or equivalent relevant experience.
- 6–9 years of overall experience, including at least 3 years on the Salesforce platform.
- At least 3 years of experience as a Senior Developer in a mid- to large-sized organization, with demonstrated leadership in organizational transformation.
- Experience designing and developing Salesforce Field Service implementations, including Apex, Lightning Web Components, Field Service Mobile customization, and offline-priming logic.
- Experience with enterprise architecture areas including integration technologies, single sign-on, and master data management.
- Experience with SFDX, GitHub, CI/CD toolchains, and sophisticated branching strategies for large-scale delivery.
- Experience with Waterfall and/or Agile implementation methodologies.
- Proven ability to lead customer or partner success across solution architecture, development, release management, and change management.
- Ability to analyze, design, and optimize business processes through technology and integration.
- Strong communication, presentation, documentation, independent-working, and stakeholder-management skills.
- Salesforce certifications such as Salesforce Admin, Service Cloud, Field Service, Platform Developer I or II, and Agentforce credentials are highly beneficial.
- Interest in new technologies and projects involving IoT, Asset Intelligence, and Generative AI.
Benefits
- The role is based in Bangalore or Hyderabad.
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com