Site Reliability Engineer, AI Infrastructure
Firmus Technologies9 hours ago
Melbourne, AustraliaSenior
Responsibilities
- Deploy, configure, and maintain GPU servers, storage servers, networking equipment, and software components.
- Perform hardware diagnostics, systems-functionality checks, and firmware updates.
- Assist with customer deployments involving bare-metal systems, HPC clusters, Kubernetes, and Slurm.
- Troubleshoot hardware, network, software, and firmware-compliance issues as first-line engineering support.
- Investigate incidents, escalate critical issues, and participate in a 24/7 on-call rotation.
- Support the Global Operations Centre team with compute-infrastructure troubleshooting.
- Document incidents, resolutions, lessons learned, and operational procedures.
- Communicate with operations, engineering, internal teams, stakeholders, and end users on issue resolution.
Requirements
- Bachelor’s degree in computer engineering, computer science, or a related technical field.
- At least 5 years of experience in field service technical areas.
- Strong knowledge of server hardware, firmware lifecycles, Linux environments, hardware troubleshooting, and physical and system-level security standards.
- Experience with scripting languages such as Bash and Python.
- Familiarity with configuration-management tools, CI/CD tools, workload managers, cluster software, and observability tools such as Slurm, Kubernetes, NVIDIA BCM, Prometheus, Grafana, and ELK.
- Strong problem-solving, analytical, communication, and collaboration skills.
Benefits
- Full-time employment.
- Work location: Brooklyn, Melbourne, Australia.
- Opportunity to work on AI infrastructure, GPU cloud, HPC systems, and energy-efficient computing alongside engineering and operations experts.
Tech Stack
Categories
DevOpsSite Reliability
About Firmus Technologies
Firmus Technologies builds energy‑efficient AI infrastructure, developing liquid‑cooled “AI Factory” data centers and operating a large‑scale GPU cloud for model training. The company sells capacity and services to developers, enterprises, education, and government customers, with a focus on energy and cost efficiency across Asia‑Pacific. Founded in 2019 in Australia, Firmus is privately held and headquartered in St Leonards, Tasmania.