7 days ago
Brazil (city not specified)Senior
Responsibilities
- Contribute to the technical vision, development, and growth of CI&T’s Agentic Ops managed-services practice.
- Apply AI agents and related technologies to transform support and operations work.
- Use experience in support, Site Reliability Engineering, and managed services environments.
- Engage directly with clients and partners, simplifying complex technical topics.
- Work autonomously and clearly in an evolving environment.
Requirements
- Strong experience in support and operations environments, including Site Reliability Engineering and managed services.
- Strong knowledge of LLMs, Agentic AI, RAG, and GenAI.
- Comfort with client-facing communication and the ability to simplify complex subjects.
- Advanced English for interactions with global clients and partners.
- Ability to work autonomously and with clarity in a developing practice.
- Preferred: experience with Datadog, Dynatrace, New Relic, or Grafana.
- Preferred: knowledge of AWS, Azure, or GCP and DevOps or DevSecOps practices.
- Preferred: experience with ServiceNow or Jira Service Management.
Benefits
- Health and dental insurance, meal and food allowances, childcare assistance, extended paternity leave, life insurance, and profit sharing/results participation.
- Gym and wellness partnerships through Wellhub (Gympass) and TotalPass, plus a discount club and online physical and mental well-being platform.
- Continuous learning through CI&T University, online learning partnerships, and a language-learning platform.
- Pregnancy and responsible-parenting course and dedicated inclusion, health, and well-being support.
- The role is based in Brazil and involves client and global-partner interactions.
Tech Stack
Categories
Solutions Engineering
About CI&T
CI&T is a public IT services firm that builds and runs digital products for large enterprises, combining consulting with end-to-end software engineering. It delivers AI deployment, cloud modernization, data platforms, mobile/web development, and systems integration through project-based and managed engagements. Founded in 1995 and headquartered in New York, it operates globally and is listed on the NYSE (CINT).