Responsibilities
- Deploy, roll back, and manage containerized applications through ArgoCD and GitOps workflows.
- Investigate and resolve infrastructure, operating system, application, and network alerts.
- Diagnose connectivity and latency issues across cloud VPCs and Kubernetes networking layers.
- Troubleshoot CPU, memory, storage, and other operating system issues on GKE worker nodes.
- Use AIOps tools to interpret correlated events, detect anomalies, and identify potential root causes.
- Participate in on-call rotations and mitigate production incidents using Grafana dashboards and AIOps recommendations.
- Write automation scripts using Python, Bash, or Go.
Requirements
- Practical experience with ArgoCD and Git version control systems.
- Comprehensive networking knowledge, including HTTP/S, DNS, gRPC, SSL/TLS, TCP, UDP, IP routing, CIDR, subnetting, ICMP, and Kubernetes networking.
- Strong foundational knowledge of Linux internals, process management, file systems, and kernel parameters, including Ubuntu, Debian, or Container-Optimized OS.
- Proficiency with diagnostic tools such as tcpdump, curl, dig, traceroute, top, and iostat.
- Familiarity with AIOps concepts including event correlation, anomaly detection, automated noise reduction, and log-based machine learning models.
- Foundational experience with the Grafana Labs ecosystem, including Grafana, Mimir or Prometheus, Loki, and Tempo.
- Functional knowledge of deploying, scaling, and managing workloads in GKE.
- Ability to troubleshoot complex microservice and operating system issues and prioritize alerts by business impact.
- Clear written and verbal communication during incident response.
Benefits
- Flexible hybrid work model in India, with work from the Bangalore office for 20 days per quarter.
Tech Stack
Categories
About Calix
Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences—so they can compete and win in the markets and communities they serve. Through the AI-native Calix One platform, service providers can securely and privately activate agentic-AI alongside their human teams to acquire new subscribers, grow existing subscriber revenue, and build loyalty across residential, business, municipal, and MDU markets. More than 1,200 customers of all sizes leverage the Calix One platform, which has evolved over 15 years at an investment of more than $2 billion. Calix innovation cycles are underpinned by a strong financial balance sheet and a people‑first culture that routinely earns broad industry recognition—winning 81 culture and innovation awards since 2025 alone, as well as Fortune’s 100 Best Companies to Work For® in 2026.