6 days ago
Guangzhou, ChinaStaff+
Responsibilities
- Manage complex cross-platform production issues involving operating systems, networking, databases, and externally hosted services.
- Operate and continuously improve monitoring, alerting, incident response, and service restoration processes.
- Improve CI/CD pipelines and release processes while embedding DevSecOps principles into operational workflows.
- Develop SLOs and SLIs with engineering teams and Product Owners to drive reliability improvements.
- Ensure new features and builds meet operability, stability, and delivery-quality standards before go-live.
- Build and maintain application and infrastructure performance tooling and improve production stability.
- Enhance observability tooling for logs, metrics, and traces to improve detection and diagnosis.
- Share technology practices across the bank, run trials of new tools, and scale successful approaches.
Requirements
- Experience in IT operations, production support, or reliability engineering.
- A strong track record delivering agile projects at scale, ideally in fintech or investment banking environments.
- Ability to drive operational improvements and influence change in complex technical environments.
- Experience building and configuring monitoring and alerting with tools such as AppDynamics, Geneos, Datadog, Splunk, or AWS CloudWatch.
- At least 2 years of software engineering experience focused on automation or tooling using one or more of Python, Java, C/C++, Ruby, or JavaScript.
- Experience developing or operating enterprise technology in the cloud using AWS, GCP, Azure, or ACS.
- Knowledge of Grafana, Docker, OpenAI, Jenkins, Ansible, Puppet, and Google Stackdriver.
- Fluency in Mandarin and English.
Benefits
- Flexible working arrangements.
- Continuous professional development opportunities.
- Opportunities for career growth within an inclusive and diverse workplace.
Tech Stack
AnsibleAWSAzureCC++DatadogDockerGoogle Cloud PlatformGrafanaJavaJavaScriptJenkinsPuppetPythonRubySplunk
Categories
DevOpsSite Reliability
About HSBC
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs