Senior Site Reliability Engineer
Tulip InterfacesBase Salary
$160k - $200k/yr
Responsibilities
- Mentor engineering teams and promote observability best practices, SLIs, SLOs, and a reliability culture.
- Contribute to and maintain Tulip’s triage and remediation processes as a player-coach.
- Perform incident response and debug production issues across the entire technology stack.
- Design, build, and maintain core infrastructure and tooling used by Tulip’s engineering teams.
- Help set the technical agenda and develop broad, novel approaches to observability and monitoring.
Requirements
- At least 5 years of experience working with open-source observability tools such as Loki, Grafana, Tempo, and the Mimir stack.
- Hands-on experience instrumenting distributed systems with OpenTelemetry and managing Prometheus metrics pipelines at scale.
- Direct experience developing and distributing Claude Skills, Gemini Gems, or other generic AI processes and iterating on their effectiveness.
- Experience working with time-series data, ideally using PromQL.
- Ability to reason about systems at scale, including edge cases, failure modes, and system life cycles.
- Ability to communicate clearly and collaborate effectively in a team environment.
Benefits
- Hybrid work environment with at least 3 days per week in the Somerville, MA office.
- Company equity.
- Health, dental, vision, short-term disability, long-term disability, life insurance, AD&D insurance, flexible spending account, commuter benefits, parental leave, and 401(k).
- Flexible work schedule and unlimited vacation policy.
- Virtual company events and happy hours.
- Fitness subsidies.
Tech Stack
Categories
About Tulip Interfaces
Tulip, a leader in frontline operations, is helping companies around the world equip their workforce with AI-enabled, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's composable platform enables those closest to operations to take advantage of composability and edge connectivity to digitally transform processes, guide operators, track production, and gain a real-time, holistic view of operations. Companies of all sizes and across industries — including complex manufacturing, pharmaceuticals, and medical devices — have implemented composable solutions with Tulip’s platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity with guided workflows, capturing and analyzing real-time data, and continuously improving operations. A spinoff out of MIT, the company is headquartered in Somerville, MA, with offices in Tel Aviv, Munich, Tokyo, Budapest, and Singapore. Interested in helping Tulip transform the manufacturing software landscape? We’re hiring! Browse our open roles and apply today: https://tulip.co/careers/.