Senior Site Reliability Engineer
Tulip Interfaces3 months ago
Base Salary
$160k - $200k/yr
Responsibilities
- Mentor engineering teams and promote observability best practices, SLIs, SLOs, and a reliability culture.
- Contribute to and maintain Tulip’s triage and remediation processes as a player-coach.
- Perform incident response and debug production issues across the entire technology stack.
- Design, build, and maintain core infrastructure and tooling used by Tulip’s engineering teams.
- Help set the technical agenda and develop broad, novel approaches to observability and monitoring.
Requirements
- At least 5 years of experience working with open-source observability tools such as Loki, Grafana, Tempo, and the Mimir stack.
- Hands-on experience instrumenting distributed systems with OpenTelemetry and managing Prometheus metrics pipelines at scale.
- Direct experience developing and distributing Claude Skills, Gemini Gems, or other generic AI processes and iterating on their effectiveness.
- Experience working with time-series data, ideally using PromQL.
- Ability to reason about systems at scale, including edge cases, failure modes, and system life cycles.
- Ability to communicate clearly and collaborate effectively in a team environment.
Benefits
- Hybrid work environment with at least 3 days per week in the Somerville, MA office.
- Company equity.
- Health, dental, vision, short-term disability, long-term disability, life insurance, AD&D insurance, flexible spending account, commuter benefits, parental leave, and 401(k).
- Flexible work schedule and unlimited vacation policy.
- Virtual company events and happy hours.
- Fitness subsidies.
Tech Stack
Categories
DevOpsSite Reliability
About Tulip Interfaces
Tulip Interfaces builds a no-code, cloud-based platform for frontline manufacturing operations to create connected apps that guide operators, track production, and analyze real-time data. The company sells software subscriptions and implementation services to manufacturers in sectors such as complex manufacturing, pharmaceuticals, and medical devices. Founded in 2012 as an MIT spinoff, Tulip is privately held and headquartered in Somerville, Massachusetts, with international offices including Tel Aviv, Munich, Tokyo, Budapest, and Singapore.