10 days ago
Base Salary
$198k - $268k/yr
Responsibilities
- Serve as the primary technical interface for customers throughout the product lifecycle.
- Act as the domain authority for Linux kernel and drivers.
- Perform hands-on debugging across firmware, silicon, and system-level issues, including multi-socket and interconnect configuration problems.
- Debug integration issues involving DDR, PCIe, and other high-speed interfaces in collaboration with hardware teams.
- Lead customer issue triage, prioritization, root-cause analysis, and resolution with internal Arm engineering teams.
- Deliver technical enablement through workshops, training sessions, and documentation.
- Feed findings from customer engagements back into internal engineering and product development.
Requirements
- Bachelor’s or master’s degree in Electrical Engineering, Computer Science, or a related field.
- At least 8 years of experience in silicon, firmware, or server platform development and bring-up.
- Strong hands-on experience with system bring-up and debugging for sophisticated SoC-based platforms.
- Expertise in OS enablement in firmware using ACPI and Devicetree.
- Experience with Linux bring-up and debugging, including boot logs, kernel parameters, and early boot diagnostics.
- Understanding of server platform architecture, including CPU, memory, interconnect, and I/O subsystems.
- Familiarity with PCIe and DDR from a software perspective.
- Strong customer-facing communication skills and the ability to explain complex technical issues clearly.
- Experience driving multifunctional collaboration and issue resolution in a global engineering environment.
- Experience with multi-socket systems and coherency fabrics such as CMN is preferred.
- Familiarity with BMC/OpenBMC and system management flows is preferred.
- Scripting experience with Python or Bash for debugging and automation is preferred.
- Experience delivering technical training or customer workshops is preferred.
- Prior customer-facing engineering experience, such as FAE, AE, or system integration, is preferred.
Benefits
- Hybrid working with team-determined patterns between office and other locations, subject to local legal, regulatory, tax, and role-specific considerations.
- Competitive total rewards package, with salary as one component of the offering.
- Reasonable accommodations are available throughout recruitment and employment.
- The successful candidate must already have the right to work in the US without relying on Arm sponsorship.
About Arm
Arm’s foundational technology is defining the future of computing. A future built by the greatest technology ecosystem in the world. A future built on Arm. Arm is everywhere technology matters. Technology matters everywhere. Together, we’ll power every technology revolution moving forward, including cloud computing, automotive and autonomous systems, IoT, the metaverse, and beyond. Changing the world. Again. On Arm.