Forward Deployment Engineer
DBSync Inc2 months ago
Remote, India or Bengaluru, IndiaMid Level / Senior
Responsibilities
- Conduct structured customer discovery workshops to capture workflows, pain points, and desired outcomes.
- Translate business requirements into technical workflows, automations, and integrations.
- Configure, test, and deploy solutions through go-live and customer adoption.
- Build and customize workflow automations using APIs, scripts, or low-code platforms.
- Diagnose integration issues, resolve blockers, and iterate based on customer feedback.
- Provide technical expertise during onboarding and ongoing customer success activities.
- Share deployment insights with product and engineering teams to influence roadmap priorities.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent demonstrated experience shipping production integrations.
- 4–8 years of experience in a customer-facing technical role involving personal ownership of production code.
- Strong coding ability in Python, Java, Go, or a similar language.
- Familiarity with SaaS systems, REST and SOAP APIs, webhooks, OAuth, API keys, and SSO basics.
- Experience with workflow automation platforms, CI/CD, and basic observability or monitoring tools.
- Comfort with SQL and at least one BI tool such as Looker, Tableau, or Superset.
- Ability to work independently in ambiguous situations and drive solutions to completion.
- Strong communication skills for discovery workshops, technical explanations, and documentation.
- Preferred experience with LangChain, LangGraph, CrewAI, LLM or agentic frameworks, RAG pipelines, prompt and evaluation design, AI observability, guardrails, or enterprise implementation.
- Consulting or early-stage startup experience is a plus.
Benefits
- Remote work from Bangalore/Bengaluru, India.
- Full-time role with U.S. shift hours from 6:30 PM to 3:30 AM IST.
About DBSync Inc
DBSync Inc builds an iPaaS and data replication platform that connects CRM, finance, ERP, and eCommerce applications with SQL and NoSQL databases for IT and operations teams. It offers SaaS and hosted deployments with prebuilt connectors such as Salesforce, Microsoft Dynamics (CRM, NAV, GP), and Oracle adapters to automate workflows and synchronize data. Founded in 2009, the privately held company is headquartered in Pleasanton, California.