Site Reliability Engineer

about 4 hours ago

Palo Alto, CA, USAMid Level / Senior

H1B Sponsor

Base Salary

$165k - $190k/yr

Responsibilities

Support and maintain the service quality of our customer-facing SaaS security platform.
Address complex challenges around scalability, reliability, observability, and cost efficiency.
Collaborate with Engineering teams to maintain and enhance Helm charts, application deployment, monitoring, and CI/CD pipelines.
Embed into the engineering team to gain a deep understanding of the application.
Define service verification strategies and implement them as part of the CI/CD process to meet SLAs.
Improve developer experience by optimizing CI/CD workflows and performance.
Participate in the on-call rotation, providing 24/7 support in coordination with the global SRE team.
Monitor, debug, and optimize production infrastructure and services on AWS/GCP.

3+ years of experience in a DevOps or SRE role supporting SaaS services on GCP and/or AWS.
Bachelor's degree in Computer Science or related field.
Strong proficiency in Kubernetes, microservices architecture, Helm, GitLab CI/CD, and ArgoCD, Prometheus, Grafana.
Programming experience in at least one language; Golang or Python preferred.
Deep understanding of autoscaling, version upgrades, and cloud service optimization.
Bonus if familiar with technologies like Kafka, Elasticsearch, PostgreSQL, ScyllaDB, Databricks, Dagster, Sentry, Kong.