1 day ago
Irving, TX, USAMid Level
H1B sponsor
Base Salary
$105k - $124k/yr
Responsibilities
- Design, develop, test, operate, and maintain ServiceNow products.
- Write production-ready, testable code and take full-stack ownership of software artifacts.
- Design scalable, reliable, and performant solutions using architectural best practices.
- Analyze failures, propose design changes, and drive operational improvements.
- Conduct code reviews and ensure development follows engineering, compliance, and security standards.
- Develop ServiceNow workflows, integrations, portals, widgets, and scripted platform components.
- Prioritize and size work for incremental delivery while communicating blockers and delays.
Requirements
- Bachelor’s degree or equivalent work experience.
- Three to five years of relevant experience.
- Hands-on experience with ServiceNow Customer Service Management and IT Service Management modules, including design, development, and implementation.
- Proficiency with ServiceNow scripting, client-side and server-side JavaScript, and AngularJS.
- Experience with Flow Designer, Workflow Editor, ServiceNow APIs, REST integrations, and Scripted REST API development.
- Expertise with Advanced Work Assignment, including channels, queues, assignment rules, agent presence, and capacity management.
- Ability to troubleshoot Agent Chat and Configurable Workspace issues.
- Experience developing Service Portal portals, pages, and widgets, including custom AngularJS logic.
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs, UI Pages, UI Macros, CMS, HTML, and CSS.
Benefits
- Medical, dental, and vision healthcare coverage.
- Basic and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks depending on salary grade and tenure.
- Up to 11 paid holidays.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Hybrid work arrangement requiring three or more days per week at a U.S. Bank location.
- Additional incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension benefits subject to eligibility.
Tech Stack
Categories
About U.S. Bank
U.S. Bank is a public commercial bank offering consumer banking, commercial and institutional banking, payments, wealth management, and custody services to individuals and businesses. It earns revenue from interest on loans and securities and from fees across payments, asset management, and treasury services; it is the fifth-largest U.S. commercial bank, headquartered in Minneapolis, and trades on the NYSE as U.S. Bancorp (USB).