8am

Forward Deployed Engineer

8am
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2 days ago
Austin, TX, USAMid Level
H1B sponsor

Base Salary

$170k - $200k/yr

Responsibilities

  • Own technical delivery from discovery and scoping through building, launch, and ongoing support.
  • Build production agentic systems, including agents, context/RAG, skills, tools, and evaluations, for internal business workflows.
  • Write production-grade Python and/or TypeScript and SQL to connect CRM, support, BI, and data warehouse systems.
  • Conduct workflow discovery with business stakeholders and translate business processes into technical systems.
  • Diagnose and resolve live deployment issues by debugging across the stack and iterating with stakeholder teams.
  • Create reusable playbooks, skills, and templates from successful engagements.
  • Build trust with supported teams and help them become increasingly self-sufficient.

Requirements

  • At least 3 years of experience in Forward Deployed Engineering, Applied AI, Solutions Engineering, or a comparable hands-on stakeholder-embedded engineering role.
  • Ability to build agentic loops, including agents, context, skills/tools, and evaluations, end to end.
  • Strong backend or full-stack engineering experience with production-grade Python and/or TypeScript, SQL, and REST API integration patterns.
  • Previous embedded delivery experience translating business processes into technical systems, with a portfolio of shipped work.
  • Comfort working directly with non-technical stakeholders in Customer Support, Sales, Marketing, or Finance.
  • Ability to make sound decisions under ambiguity and prioritize shipping production solutions.
  • Preferred experience in fintech or financial services, including payments, banking data, risk/compliance, or subscription billing.
  • Preferred hands-on experience with n8n, Zapier, or Make.
  • Preferred familiarity with SOC 2, PCI-DSS, data-security practices, cloud infrastructure, CI/CD, and observability.

Benefits

  • Medical, dental, and vision insurance plans, including a 100% company-paid HDHP plan for employees.
  • Annual bonuses, equity options, and 401(k) or RRSP in Canada, with a company match.
  • Flexible time off, paid holidays, and parental leave.
  • Wellness stipends, mental health support, and one-on-one nutrition coaching.
  • Continuous learning, leadership programs, professional development funds, and talent development through 8am.edu.
  • Charitable matching, paid volunteer time, and company-sponsored volunteer events.
  • Virtual and in-person team-building events, quarterly recognition, and peer-to-peer appreciation programs.

Categories

Forward Deployed
8am

About 8am

501-1,000 employees

8am (formerly AffiniPay) builds a business platform for legal, accounting, and other client-service firms, combining payments, practice management, and client intake. Its portfolio includes LawPay, MyCase, CasePeer, DocketWise, CPACharge, and ClientPay, sold as subscription software and integrated payment processing. Founded in 2005 and headquartered in Austin, Texas, the company is privately held under TA Associates and focuses on U.S. professional services markets.

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