Senior Technical Architect - Patient CRM
Veeva Systems5 months ago
Boston, MA, USASenior
Base Salary
$80k - $200k/yr
Responsibilities
- Lead technical discovery workshops and define integration requirements and architectural best practices
- Design and document end-to-end integration flows between Patient CRM and external entities such as hubs, specialty pharmacies, and data aggregators
- Explain complex technical and integration concepts to business and IT audiences
- Use the Vault platform to build scalable, high-performance solutions
- Plan, manage, and perform API configuration, middleware orchestration, and batch data processing
- Monitor technical interdependencies across workstreams and mitigate project risks
- Develop technical implementation methodologies and reusable integration assets
- Support pre-sales through technical architecture reviews, scope definition, and responses to complex functional inquiries
- Collaborate with Product and Strategy teams to improve technical capabilities and product excellence
- Mentor junior technical consultants
Requirements
- 7+ years of technical consulting or technical architecture experience
- Proven life sciences expertise focused on patient support and patient engagement
- Deep knowledge of middleware, direct REST/SOAP APIs, and secure batch file sharing
- Experience architecting data exchanges among CRM platforms, hubs, specialty pharmacies, and other entities
- Ability to influence senior IT management through technical subject matter expertise
- Ability to explain complex data mapping and vendor integration concepts to varied stakeholders
- Strong solution design skills focused on data integrity and security
- Ability to manage multiple technical workstreams in a fast-paced environment
- Experience in a lean, agile, evolving startup-like environment is preferred
- Experience building or leading a technical service offering within a software vendor environment is preferred
- Experience developing and refining technical delivery frameworks and best practices is preferred
- Ability to coach junior team members toward successful technical project delivery is preferred
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company-paid holidays
- Retirement programs
- 1% charitable giving program
- Remote, full-time permanent role with flexibility to work from home or in the office
- Up to 25% travel may be required, with proximity to an airport expected
Tech Stack
SOAPVault
Categories
Solutions Engineering
About Veeva Systems
Veeva Systems builds cloud software and data products for life sciences, including Veeva CRM and the Veeva Vault suite for clinical, regulatory, and quality operations. It sells subscriptions and services to biopharma and related companies to manage R&D, compliance, and commercial workflows. Founded in 2007 and headquartered in Pleasanton, California, Veeva is publicly traded on the NYSE and has operated as a Public Benefit Corporation since 2021.