1 day ago
Toronto, CanadaStaff+
Responsibilities
- Own architectural direction for a significant portion of the HCM charter across multiple teams and services.
- Identify and resolve technical problems affecting charter velocity, reliability, and customer experience.
- Author and shepherd technical strategy documents and architecture decision records.
- Define integration contracts and service boundaries across HCM and adjacent Workforce Solutions platforms.
- Lead modernization and re-platforming strategy, including sequencing, migration paths, and risk management for live systems.
- Own architecture for AI-powered and agentic product capabilities, including shared services, context and retrieval patterns, orchestration, and reuse.
- Establish evaluation and quality infrastructure for non-deterministic systems, including regression suites, guardrails, fallback behavior, cost and latency budgets, and observability.
- Improve AI engineering practices across the charter through standards, internal tooling, forums, and measurable workflows.
- Mentor senior and staff-track engineers and multiply engineering output through design review, technical mentorship, and problem solving.
- Drive improvements in reliability, latency, security posture, operational toil, and root-cause resolution across the charter.
- Serve as a senior technical escalation point for complex customer-impacting and cross-team incidents.
- Ensure systems meet standards for security, privacy, data governance, and multi-jurisdiction regulatory compliance.
- Contribute to hiring, leveling calibration, and technical assessment of senior and staff candidates.
- Remain hands-on through prototypes, reference implementations, foundational components, and critical-path engineering.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- At least 8 years of professional software engineering experience building and operating production systems at scale.
- Experience operating at Staff level or equivalent, setting technical direction across multiple teams and having it adopted beyond an immediate scope.
- Deep expertise in distributed systems design, service architecture, API design, and data modeling across relational and non-relational stores.
- Production depth in a modern backend language such as Java, Kotlin, Go, Python, Ruby, or Node.js, plus working knowledge of a modern front-end framework, ideally React.
- Extensive experience with cloud infrastructure such as AWS or GCP, containerization, orchestration, and CI/CD at scale.
- Substantive production experience building AI systems such as LLM-backed features, retrieval-augmented architectures, or agentic workflows, including quality, evaluation, and operational responsibility.
- Evidence of improving AI-first engineering practices for a team or organization.
- Track record of leading large technical initiatives through influence rather than authority.
- Excellent technical writing with design or strategy documents that drove organizational decisions.
- Proven ability to mentor and grow senior engineers.
- Preferred experience in HR technology, payroll, workforce management, fintech, or other domains where correctness is auditable and financially material.
- Preferred experience with rules engines, calculation or ledger-style systems, configurable workflow platforms, live-system modernization, shared AI platforms, evaluation infrastructure, technical standards, front-end architecture, privacy and security frameworks, or large matrixed organizations.
- Prior Staff or Principal experience at a mid-to-large technology company is preferred.
Benefits
- Competitive compensation package with pay-for-performance rewards.
- Position may be eligible for a cash bonus, equity rewards, and benefits under applicable plans and programs.
- Expected base pay range is Toronto $164,500 - $222,500.
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About Intuit
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.