2 hours ago
Responsibilities
- Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.
- Lead or participate in product demonstrations and translate customer requirements into technical solutions or configurations.
- Scope customer environments and recommend best-fit products or services.
- Design customized solutions involving product configuration, integration planning, and API usage.
- Create technical documentation, architecture diagrams, integration guides, technical proposals, and proof-of-concept plans.
- Deliver technical presentations and support RFP/RFI responses, technical questionnaires, bids, and tenders.
- Collaborate with Account Executives, Customer Success Managers, Product Managers, and engineering teams to align solutions with customer needs and validate feasibility.
Requirements
- Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field, or equivalent applicable experience as a solutions engineer, technical salesperson, product manager, engineer, technical support agent, or enterprise IT/IS administrator.
- General IT or information systems knowledge, including server administration, networking, PKI, firewall management, intrusion detection and prevention, vulnerability management, or network scanning.
- Familiarity with cryptographic principles, digital certificates, and PKI concepts.
- Knowledge of AWS, Azure, Google Cloud, Oracle Cloud, and Kubernetes.
- Experience or familiarity with ServiceNow, GitHub, and REST API integrations.
- Hands-on scripting or automation experience using Bash, PowerShell, Python, or similar languages.
- Experience with infrastructure automation tools such as Terraform, Ansible, Puppet, or Chef.
- Strong written, verbal, interpersonal, presentation, analytical, organizational, and customer-facing communication skills.
- Cybersecurity certifications such as CISSP, GSEC, or CCSP and experience with certificate management, cryptographic tools, code signing, load balancers, secure key storage, SSO, SAML, or OpenID are preferred.
- Fluency in English and basic project management skills.
Benefits
- Base salary of £45,500–£49,000 GBP plus uncapped commission or variable incentive compensation with total OTE of £65,000–£70,000 GBP.
- Achievers Club awards, performance incentives, employee referral bonuses, recognition programs, and company perks and discounts.
- Pension and retirement benefits, life insurance, income protection, business travel insurance, and global employee support programs, subject to location.
- Health and wellness support including medical coverage where applicable, gym reimbursement, mental wellbeing resources, and a 24/7 Employee Assistance Program.
- Generous paid time off, holidays, and family-friendly maternity, paternity, and other leave programs.
- Education assistance, professional development opportunities, LinkedIn Learning, and continuous learning resources.
- Expected travel is 20–25%.
Tech Stack
Categories
Solutions Engineering
About DigiCert
As the leading provider of digital trust, DigiCert solutions help you engage online with confidence, knowing your data and connections are secure. From enterprise solutions to software security, identity management to IoT, and DNS to quantum cryptography, DigiCert is trusted around the globe by individuals, businesses, governments, and 90% of Fortune 500 companies.