VTEX

Partner Technical Account Engineer

VTEX
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5 months ago
São Paulo, BrazilSenior
H1B Sponsor

Responsibilities

  • Serve as the lead technical authority and primary technical point of contact for strategic VTEX partners
  • Advise partners on platform architecture, best practices, and scalability
  • Oversee the technical health of partner projects and ensure alignment with performance standards and security protocols
  • Conduct workshops and technical training for partner developers
  • Act as the final escalation point for complex technical challenges in collaboration with Partner Management, Product, and CX teams
  • Monitor commerce trends and help partners innovate and expand their service offerings
  • Own the payment connector homologation process by assessing and prioritizing incoming requests
  • Lead process optimization initiatives to improve operational efficiency and time-to-market

Requirements

  • Bachelor’s degree in Engineering, Computer Science, or a related field
  • Proven knowledge and experience with the VTEX platform, especially Payment Provider Protocol and Marketplace integrations
  • Proficient knowledge of GraphQL and RESTful APIs
  • Experience architecting complex, scalable, and high-performance integrations between commerce platforms and third-party systems
  • Advanced English and Portuguese proficiency
  • Spanish proficiency is considered a plus
  • Strong communication and data-based argumentation skills
  • Proactive attitude with eagerness to learn, adapt, and drive results

Benefits

  • Health, dental, and life insurance with national coverage
  • Language development incentive program for English and Spanish
  • Flexible work schedule
  • Flexible meal allowance
  • Extended parental leaves
  • Child-care assistance
  • Financial assistance for a work-from-home setup
  • Totalpass partnership
  • Free shipping on more than 1,000 VTEX stores

Tech Stack

GraphQL

Categories

Solutions Engineering
VTEX

About VTEX

1,001-5,000 employees

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.