6 months ago
São Paulo, BrazilSenior
Responsibilities
- Serve as the lead technical authority and primary technical point of contact for strategic VTEX partners
- Advise partners on platform architecture, best practices, and scalability
- Oversee the technical health of partner projects and ensure alignment with performance standards and security protocols
- Conduct workshops and technical training for partner developers
- Act as the final escalation point for complex technical challenges in collaboration with Partner Management, Product, and CX teams
- Monitor commerce trends and help partners innovate and expand their service offerings
- Own the payment connector homologation process by assessing and prioritizing incoming requests
- Lead process optimization initiatives to improve operational efficiency and time-to-market
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field
- Proven knowledge and experience with the VTEX platform, especially Payment Provider Protocol and Marketplace integrations
- Proficient knowledge of GraphQL and RESTful APIs
- Experience architecting complex, scalable, and high-performance integrations between commerce platforms and third-party systems
- Advanced English and Portuguese proficiency
- Spanish proficiency is considered a plus
- Strong communication and data-based argumentation skills
- Proactive attitude with eagerness to learn, adapt, and drive results
Benefits
- Health, dental, and life insurance with national coverage
- Language development incentive program for English and Spanish
- Flexible work schedule
- Flexible meal allowance
- Extended parental leaves
- Child-care assistance
- Financial assistance for a work-from-home setup
- Totalpass partnership
- Free shipping on more than 1,000 VTEX stores
Tech Stack
GraphQL
Categories
Solutions Engineering
About VTEX
VTEX provides a composable, cloud-native commerce platform used by brands, retailers, and distributors to run B2C and B2B storefronts, order management, and marketplace operations. Delivered as subscription SaaS with headless APIs, it supports multi-store, multi-country deployments. Founded in 2000 and headquartered in London, VTEX is a public company listed on the NYSE and serves customers such as Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool.