Twilio

Machine Learning Engineer

Twilio
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2 days ago
Remote, United StatesSenior
H1B Sponsor

Base Salary

$156k - $229k/yr

Responsibilities

  • Partner with product, UX, and technical stakeholders to define business problems, requirements, scope, and measurable ML problem statements.
  • Design, implement, and maintain scalable, enterprise-grade ML solutions in production.
  • Build reproducible workflows for data preparation, training, evaluation, and inference using orchestration and MLOps tooling.
  • Implement monitoring and evaluation frameworks to improve data quality, model performance, latency, and cost through feedback loops.
  • Collaborate with Product, Data Science, Engineering, and Security teams to deliver resilient, scalable, and compliant ML services.
  • Own operational excellence, including SLAs, on-call support, incident response, customer feedback triage, and blameless post-mortems.
  • Drive engineering excellence through AI-assisted development, code reviews, automated testing, MLOps practices, knowledge sharing, and mentoring.

Requirements

  • Strong foundation in machine learning and AI, including statistics, probability, and optimization, with the ability to apply them to real-world problems.
  • 5+ years of experience building, deploying, and operating data and ML systems in production.
  • Proficiency in Python, Java, and SQL, with strong software engineering fundamentals in system design, testing, version control, and code reviews.
  • Hands-on experience with workflow orchestration, data pipelines, cloud data platforms, and storage systems.
  • Experience across the ML lifecycle and with MLOps, LLM or agent frameworks, and model evaluation or observability tools.
  • Working knowledge of Docker, Kubernetes, GitOps or CI/CD tools, and at least one of AWS, GCP, or Azure.
  • Understanding of data modeling, distributed computing, scalable systems, and streaming frameworks; GPU implementation experience is a plus.
  • Strong written and verbal communication skills and the ability to operate effectively in new domains and collaborative Agile environments.
  • Preferred qualifications include experience with recommendation systems, time-series modeling, representation learning, anomaly detection, causal inference, LLM fine-tuning, RAG, vector databases, open-source contributions, technical publications, relevant domain experience, and AI-assisted development tools.
  • An M.S. or Ph.D. in a relevant field is preferred.

Benefits

  • Remote-first work arrangement with occasional in-person team, project, customer, or off-site meetings and occasional travel.
  • Competitive pay, paid sick time, paid personal time off, paid parental leave, healthcare insurance, retirement savings through a 401(k), wellness leave, and generous time off.
  • Potential eligibility for Twilio's equity plan and corporate bonus plan.
  • Applications are intended to be accepted until April 20, subject to change based on business needs.

Tech Stack

Amazon DynamoDBApache AirflowApache FlinkApache SparkArgo CDAWSAzureDockerGoogle Cloud PlatformJavaKubernetesMLflowPythonSnowflakeSQL

Categories

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