3 months ago
Kraków, PolandStaff+
Responsibilities
- Own reliability for core production systems, including deployments, on-call operations, and incident response.
- Drive capacity planning across cloud and physical infrastructure.
- Define and improve reliability goals and operational outcomes such as availability and MTTR.
- Lead observability improvements across metrics, logs, traces, alert quality, and runbook maturity.
- Build automation and tooling to improve reliability and engineering velocity.
- Partner with engineering, product, and business stakeholders to align reliability priorities with roadmap goals.
- Improve database and data-processing reliability, including performance tuning, schema evolution, and rollback-safe deployments.
- Apply engineering judgment to balance delivery speed with long-term resilience.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.
- 10+ years of professional software engineering experience, including production operations and on-call ownership.
- Proven success improving measurable reliability outcomes in distributed systems and deep expertise in observability and production support.
- Strong networking fundamentals, including TCP/IP, DNS, TLS, HTTP, and L4/L7 behavior.
- Strong experience with Kubernetes, Kafka, Redis, and cloud infrastructure operations at scale.
- Strong software engineering fundamentals, including object-oriented design and software development lifecycle practices.
- C# and .NET, Azure, high-severity incident response, database and data-processing reliability, advanced traffic management, video streaming, WebRTC, IoT ecosystems, OpenVPN, and MQTT experience are advantageous.
Benefits
- Fully office-based in Krakow, with occasional remote work permitted.
- Permanent employment contract (CoE).
- Medical care, life insurance, and a sports package.
- Annual professional development budget.
Tech Stack
Categories
DevOpsSite Reliability
About Alarm.com
Alarm.com builds a cloud-based platform for smart home and business security, video monitoring, access control, automation, and energy management. Its services are delivered through a global network of professional security dealers and integrators on a subscription model, with companion web and mobile apps and compatible IoT devices. Founded in 2000 and headquartered in Tysons, Virginia, it is publicly traded on Nasdaq under the ticker ALRM.