In The Pocket

Site Reliability Engineer

In The Pocket
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3 months ago
Belgium (city not specified)Mid Level

Responsibilities

  • Own and improve the reliability, security, performance, and cost-effectiveness of internal and hosted production products.
  • Participate in the incident lifecycle using incident.io and join a sustainable on-call rotation.
  • Define and implement SLIs, SLOs, error budgets, and technical input for maintenance and SLA proposals.
  • Contribute to an OpenTelemetry-focused observability stack.
  • Build reusable GitLab components and Terraform modules, self-service golden paths, and production-readiness scorecards.
  • Work across CI/CD, infrastructure as code, cloud-native architecture, networking, resilience, performance, and scale.
  • Support secrets management, SAST/DAST scanning, penetration tests, and vulnerability remediation.
  • Reduce operational toil through automation and AI-assisted operations while collaborating with development and customer teams.

Requirements

  • Hands-on experience as a DevOps or SRE engineer running production products and developing ownership for their reliability.
  • Familiarity with incident management, with incident.io experience a plus, and some exposure to SLIs and SLOs.
  • Solid observability skills, with OpenTelemetry experience a plus.
  • Hands-on foundation across GCP or AWS, CI/CD, GitLab, Terraform, networking, and resilience.
  • Experience or interest in security scanning, penetration testing, secrets management, and vulnerability management.
  • Interest in platform engineering, self-service capabilities, reusable components, and inner sourcing.
  • Collaborative communication skills for working with development teams, client partners, and customer operations teams.
  • Experience with maintenance or SLA contracts and presales is a bonus.

Benefits

  • Permanent contract.
  • Hospitalisation and group insurance, meal vouchers, and a phone subscription.
  • Mobility budget.
  • Team events throughout the year.
  • Dedicated learning and development budget after six months.
  • European multidisciplinary studio environment with opportunities to work on large-scale digital products.

Categories

Site Reliability
In The Pocket

About In The Pocket

51-200 employees

In The Pocket is a digital product studio and IT services firm that designs and builds mobile and web applications, cloud platforms, and AI/ML solutions for enterprise and public‑sector clients. Founded in 2010 and headquartered in Ghent, Belgium, it is privately held and provides end‑to‑end strategy, design, and engineering. Notable customers include KBC, Colruyt, ENGIE, BMW, Barco, and Payconiq by Bancontact.

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