1 hour ago
Pune, IndiaMid Level / Senior
Responsibilities
- Design, develop, maintain, and support backend services, APIs, microservices, and enterprise integrations.
- Handle incidents, service requests, problem tickets, minor enhancements, and production support activities within defined SLAs.
- Investigate and resolve production defects, performance bottlenecks, integration failures, database issues, and application reliability problems.
- Develop and support RESTful APIs, SOAP services, middleware integrations, and third-party system connections.
- Optimize backend code, API response times, database queries, memory usage, and overall system performance.
- Use monitoring and observability tools to analyze logs, identify trends, and prevent recurring issues.
- Support deployments, hotfixes, configuration changes, release validation, smoke testing, and rollback activities.
- Perform root cause analysis and implement preventive fixes or long-term solutions.
- Automate repetitive support tasks and improve operational efficiency and platform stability.
- Collaborate with client stakeholders, product owners, business analysts, QA teams, DevOps engineers, and distributed delivery teams.
- Maintain technical documentation, runbooks, SOPs, troubleshooting guides, deployment notes, API documentation, and knowledge base articles.
Requirements
- 4–7 years of hands-on experience in backend development, application support, or managed services delivery.
- BE, B.Tech, MCA, MSc IT, or an equivalent degree in Computer Science, Information Technology, or a related field.
- Strong experience with one or more backend technologies such as Java, Spring Boot, Node.js, Python, .NET, or C#.
- Experience with microservices, REST APIs, SOAP services, JSON, XML, authentication, authorization, and integration patterns.
- Experience in production support or managed services environments with SLA-driven delivery.
- Knowledge of incident, problem, change, and release management processes.
- Hands-on experience with MySQL, PostgreSQL, Oracle, SQL Server, or MongoDB.
- Ability to troubleshoot APIs, services, databases, integrations, jobs, and batch processes.
- Experience with logging, monitoring, and observability tools, plus cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Familiarity with Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, or Bitbucket Pipelines.
- Strong knowledge of Git-based version control workflows and security best practices including API security, encryption, access controls, secrets management, and secure coding.
- Strong analytical, debugging, problem-solving, communication, and issue-ownership skills.
- Ability to work collaboratively in offshore/onshore delivery models and willingness to work shifts or extended support hours.
- Prior experience in the Indian IT services or managed services market is advantageous.
Benefits
- Permanent, full-time employment.
- Location: DGS India, Pune, Indiqube Orchid.
- May require shifts or extended support hours based on project needs.
Tech Stack
AzureC#DatadogGitGitHub ActionsGitLab CI/CDGoogle Cloud PlatformGrafanaJavaJenkinsMicrosoft SQL ServerMongoDBMySQL.NETNode.jsPostgreSQLPrometheusPythonSOAPSplunkSpring Boot
Categories
About Dentsu
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.