Pindrop

Senior Engineer, Cloud Operations (Contract Position)

Pindrop
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5 hours ago
Remote, UkraineSenior

Responsibilities

  • Design, document, build, operate, and optimize large-scale, highly available multi-cloud infrastructure and services.
  • Own and evolve SaaS platform components running on AWS and GCP.
  • Manage and scale observability systems, centralized logging pipelines, and operational processes.
  • Analyze performance, usability, stability, scalability, cost efficiency, and reliability issues.
  • Automate bottlenecks, manual workflows, and suboptimal processes into reliable, measurable systems.
  • Collaborate across teams to establish engineering best practices and mature processes.
  • Participate in a 24/7 on-call rotation involving troubleshooting, incident response, and system administration.

Requirements

  • 5–7 years of experience in DevOps, SRE, or similar cloud-focused roles.
  • Experience designing, building, and operating large-scale automated cloud systems across multiple regions and zones in AWS and GCP.
  • Hands-on experience with Kubernetes or similar container orchestration platforms and service mesh technologies.
  • Strong background in monitoring, alerting, performance analysis, observability, and centralized logging.
  • Experience with Terraform, Packer, Ansible, Helm, Flux or ArgoCD, and Istio.
  • Strong scripting skills in Python, Bash, and/or TypeScript.
  • Hands-on experience with CI/CD ecosystems and tools such as GitHub Actions, Jenkins, JFrog, VMware, Prometheus, and Grafana.
  • Experience with relational databases such as PostgreSQL or MySQL, including high-availability design, query optimization, and debugging.
  • Proven experience operating distributed systems and applying CI/CD best practices.
  • Telephony infrastructure experience is preferred.

Benefits

  • Competitive compensation and equity for all employees.
  • Unlimited paid time off.
  • Remote-first culture.
  • Contracted through Alcor BPO.

Tech Stack

AnsibleAWSBashGitHub ActionsGoogle Cloud PlatformGrafanaHelmIstioJenkinsKubernetesMySQLPostgreSQLPrometheusPythonTerraformTypeScript

Categories

Pindrop

About Pindrop

201-500 employees

Pindrop builds voice and digital identity verification and fraud detection software for enterprises, offering call center authentication, continuous risk scoring, and deepfake detection. Customers include major U.S. banks as well as insurers and healthcare providers. Founded in 2011 and headquartered in Atlanta, it is privately held and sells subscription software and services to global organizations.

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