Sr. Solutions Engineer
LogicMonitor3 months ago
London, United KingdomSenior
Responsibilities
- Lead large-scale and complex Professional Services deployments for enterprise customers.
- Design, document, code, test, troubleshoot, and maintain technical solutions, tools, automations, and system enhancements.
- Develop custom integrations using APIs and translate customer requirements into automation products.
- Identify product gaps, feature requests, and issues and communicate them to Product and Development teams.
- Collaborate with Solutions Architects on scoping complex customer engagements.
- Prioritize and schedule deliverables using an iterative development approach.
- Share technical best practices and mentor team members on advanced scripting concepts.
- Collaborate with Customer Success Management, Tech Support, and Training teams.
Requirements
- Bachelor's degree in Computer Science or a related field, or equivalent experience.
- At least 4 years of commercial or enterprise software development experience.
- At least 3 years of hands-on development using Python, Go, Java, or JavaScript.
- Strong programming fundamentals and effective debugging skills.
- Knowledge of modern web architectures, microservices, and APIs.
- Familiarity with AWS and other cloud platforms.
- Preferred qualifications include IT certifications such as AWS Certified Solutions Architect, AWS Certified Developer, VMware VCP, CCNA, or MCSA.
- Preferred qualifications include familiarity with Docker, Ansible, Chef, Puppet, SaltStack, cloud platforms, enterprise IT infrastructure, automation and scripting, Lambda functions, application monitoring, and server application administration.
- Previous software development, consulting, or professional services experience and working knowledge of JavaScript or Ruby are preferred.
Benefits
- London office location near Waterloo and Blackfriars on the Southbank.
- Hybrid work arrangement.
- Access to Centers of Energy designed to support productivity, collaboration, creativity, and connection.
- Inclusive workplace with reasonable accommodation support and equal employment opportunity commitments.
Tech Stack
Categories
Solutions Engineering
About LogicMonitor
LogicMonitor provides an AI-first observability and IT infrastructure monitoring platform delivered as SaaS for enterprises and managed service providers. It unifies monitoring across data centers and public clouds (AWS, Azure, GCP), networks, servers, databases, virtualization, and logs, with alerting, dashboards, and incident workflows sold by subscription. Founded in 2007 and headquartered in Santa Barbara, California, LogicMonitor is privately held and owned by Vista Equity Partners.