3 days ago
Hyderābād, IndiaSenior / Staff+
Responsibilities
- Design, develop, configure, support, and continuously improve ServiceNow applications and solutions.
- Deliver enhancements, defect fixes, and technical improvements within Agile delivery cycles.
- Develop and maintain ServiceNow customizations, workflows, automations, integrations, and scripts.
- Configure and support ACLs, Business Rules, Script Includes, UI Policies, Flow Designer, APIs, and other platform components.
- Support ServiceNow modules including ITSM, SPM/EA, ITOM, GRC/SecOps, and HRSD.
- Troubleshoot and resolve application, platform, integration, debugging, and performance issues.
- Support platform releases, upgrades, patches, environment management, performance, availability, and reliability.
- Drive automation, continuous improvement, technical debt reduction, and adoption of ServiceNow best practices.
- Partner with business stakeholders, product owners, architects, support teams, and vendors to deliver business value.
- Contribute to solution design, engineering standards, knowledge transfer, technical onboarding, and technical best practices.
Requirements
- Bachelor's degree in information technology, computer science, software engineering, or a related discipline.
- 7–10 years of experience in software engineering, application development, or ServiceNow solution engineering.
- Hands-on experience with ServiceNow development, configuration, administration, and support.
- Experience with enterprise-scale SaaS platforms and integrated technology ecosystems.
- Experience working in Agile, Scrum, and DevOps environments.
- Experience with ServiceNow development and administration, JavaScript, HTML5, CSS, AJAX, REST/SOAP web services, and API integrations.
- Experience with client-side and server-side scripting, including GlideRecord and ServiceNow APIs.
- Experience with Flow Designer, Business Rules, Script Includes, UI Policies, ACLs, SaaS integrations, debugging, troubleshooting, and performance optimization.
- Understanding of SDLC, CI/CD, DevOps, and modern software delivery practices.
- Experience with Commercial Off-The-Shelf (COTS) applications.
- ServiceNow certifications such as CSA, CAD, CIS, or equivalent are desirable.
Benefits
- Sandoz describes an open, collaborative, agile, and collegiate work environment with diversity and personal-growth support.
- The role offers the opportunity to contribute to healthcare access through Sandoz's biosimilar and generic medicines business.
Tech Stack
Categories
Solutions Engineering
About Sandoz
Sandoz develops, manufactures, and markets generic medicines, biosimilars, and over-the-counter products for patients, health systems, and pharmacies worldwide. Headquartered in Basel, Switzerland, it became an independent, publicly traded company in 2023 following a spin-off from Novartis and is listed on the SIX Swiss Exchange. Its portfolio spans many therapeutic areas and is supplied to more than 100 countries through hospital, retail, and tender channels.