1 day ago
Bangkok, ThailandEntry Level / Mid Level
Responsibilities
- Collaborate with sales and partner teams across APAC to support successful sales closures through technical demonstrations.
- Conduct product demonstrations, answer customer technical queries, and develop SaaS solutions and proof-of-concept demonstrations.
- Respond to requests for information through the ticketing system.
- Relay customer feedback and product requirements to product and technical teams.
- Conduct online and offline workshops and training sessions.
- Maintain product knowledge and monitor market, competitor, and product landscapes.
- Plan and organize customer-facing demonstrations and solutions.
- Travel for business-related activities when required.
Requirements
- Diploma or degree in Computer Science, Engineering, or a relevant field of study.
- Preferred 1 to 3 years of experience as a Pre-Sales Engineer, Product Specialist, or Solution Engineer in a cloud-based B2B PaaS, IaaS, or SaaS environment.
- Fresh graduates and individuals transitioning from another industry may apply if they demonstrate aptitude to learn.
- Proficiency in CRM, sales or marketing collaboration tools, and/or finance and accounting domains.
- Familiarity with leading CRM technologies or similar business software is advantageous.
- Business-level English and proficiency in at least one local language are required.
- Strong problem-solving, prioritization, interpersonal, communication, and stakeholder-management skills.
- Positive attitude and meticulous working style.
Categories
Solutions Engineering
About Zoho
Zoho builds a broad suite of subscription-based business software for sales, finance, collaboration, IT management, and more, including Zoho CRM, Books, Mail, and Desk. Founded in 1996 and headquartered in Chennai, it is privately held, profitable, and operates globally, including a major presence in Austin, Texas. The company emphasizes user privacy and runs without an ad-revenue model, even for its free products.