4 days ago
Singapore (city not specified)Senior
Responsibilities
- Lead consultative discovery sessions to identify customer goals, pain points, technology stacks, and success metrics.
- Design and deliver tailored, persona-based demonstrations across Workvivo HQ, HQ Agent, Seer, Chat, Workvivo TV, and Advanced Analytics.
- Own APJ Solutions Engineering engagements from qualification and technical validation through proof of concept, RFP/RFI responses, security questionnaires, and commercial close via Salesforce.
- Partner with Product Management to influence roadmap priorities, feature requests, and APJ localisation requirements.
- Enable channel partners and generalist Solutions Engineers through product training, demo guidance, and competitive positioning.
- Collaborate with Customer Experience and Onboarding teams on deal handovers and expansion opportunities.
Requirements
- 5+ years of experience in Solutions Engineering, pre-sales, sales engineering, or technical consulting within a SaaS or technology organisation, or equivalent experience.
- Demonstrated success supporting complex, multi-stakeholder enterprise sales cycles and contributing to six-figure-plus ARR deal closures.
- Strong technical acumen across APIs, integrations, SSO/SAML, HRIS data flows, enterprise search, and AI/ML concepts.
- Ability to communicate complex platform capabilities to technical and non-technical audiences and senior executive personas.
- Strong presentation, storytelling, autonomy, prioritisation, and multi-deal-cycle management skills.
- Willingness to travel approximately 20–30% within APJ.
- Experience in Employee Experience, HR Technology, Internal Communications, Digital Workplace, AI-powered enterprise search, or employee-facing AI agents is preferred.
Benefits
- Hybrid role requiring on-site presence two days per week at the Singapore office; remote arrangements are not available.
- Approximately 20–30% travel within APJ is expected.
- Benefits include programs and options supporting physical, mental, emotional, and financial health, work-life balance, and community participation.
Categories
Solutions Engineering
About Zoom
Zoom builds a cloud platform for video meetings, team chat, webinars, phone, rooms, and contact center used by businesses, schools, and public-sector organizations. It sells these collaboration and communications services as SaaS subscriptions with add-ons for events, telephony, and enterprise features, and offers developer APIs/SDKs. Founded in 2013 and headquartered in San Jose, California, Zoom Video Communications is a public company traded on Nasdaq.