2 months ago
Toronto, Canada +4 moreStaff+
Responsibilities
- Own technical win strategies and translate customer business priorities into solution visions.
- Engage executives, business decision makers, and technical decision makers to secure technical decisions.
- Lead customer envisioning workshops, whiteboard design sessions, architecture deep dives, and executive technical demonstrations.
- Lead proof-of-concept engagements, document outcomes, validate requirements, and define implementation approaches.
- Create migration strategies, recommended tooling, milestones, risk mitigation plans, and technical close plans.
- Position Dynamics 365 against CRM and customer engagement competitors through proof-based differentiation.
- Address technical blockers involving AI compliance, privacy, security, and governance.
- Collaborate with systems integrators, ISVs, FastTrack, strategic partners, account teams, engineering, marketing, and Customer Success.
- Create deployment success plans with business outcomes, adoption milestones, and success metrics.
- Support pipeline generation, deal velocity, competitive displacement, and consumption of Copilot Studio and Dynamics 365 AI Agents.
- Maintain required training, certifications, consultative-selling proficiency, and Dynamics 365 workload expertise.
- Share competitive insights, best practices, enablement content, and field-readiness guidance with the Solution Engineering community.
Requirements
- Master's degree in Computer Science, Information Technology, or a related field and 3+ years of technical pre-sales or technical consulting experience; or bachelor's degree in a related field and 4+ years of such experience; or 5+ years of technical pre-sales or technical consulting experience; or equivalent experience.
- Preferred qualifications include 6+ years of technical pre-sales, technical consulting, technology delivery, or related experience.
- Preferred experience includes 4+ years with cloud, hybrid, or on-premises infrastructure, architecture design, migrations, industry standards, and technology management.
- Experience with business-application, SaaS, or similar enterprise-technology solution pre-sales is preferred.
- Experience leading complex pursuits involving geographically distributed virtual teams, specialists, partners, and account teams is preferred.
- Demonstrated customer discovery, needs assessment, value-based selling, competitive positioning, and solution-strategy skills are preferred.
- Understanding of Microsoft Dynamics 365, competing CRM and customer engagement platforms, commercial cloud offerings, and related technology ecosystems is preferred.
- Relevant certifications may include Microsoft 365, Power BI, Azure Architecture and Development, Cloud Platform Technologies, Information Security, and Enterprise Architecture.
Benefits
- Typical base pay range is CAD $96,000 to CAD $177,600 per year across Canada.
- The position will be open for at least five days, with applications accepted on an ongoing basis until filled.
- Microsoft provides equal employment opportunity and reasonable accommodation support.
Tech Stack
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.