AvePoint

Site Reliability Engineer (SRE) (GovTech)

AvePoint
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3 months ago
Singapore, SingaporeSenior

Responsibilities

  • Design and operate GitLab, AWS, and Kubernetes-based infrastructure for a government runtime platform.
  • Develop automation and CI/CD pipelines to reduce toil and manual intervention.
  • Implement observability using logs, metrics, traces, alerts, Golden Signals, SLOs, and Error Budgets.
  • Participate in on-call rotations, respond to incidents, reduce MTTR, and conduct post-incident reviews.
  • Design secure and compliant solutions in collaboration with security teams and support vulnerability scanning and audits.
  • Identify performance bottlenecks, track reliability and cost KPIs, and drive platform optimization.
  • Advise platform tenants on containerization and cloud-native deployment best practices.
  • Create playbooks, runbooks, and documentation and share operational knowledge across teams.
  • Stay current with AWS, Kubernetes, and industry developments and recommend platform improvements.

Requirements

  • Bachelor's degree or Diploma in Computer Science, Engineering, or a related field, or equivalent experience.
  • Proven experience as a Site Reliability Engineer or similar, with strong containerization, orchestration, and cloud-native technology experience.
  • Experience troubleshooting complex technical issues in containerized applications and managing incidents, post-incident reviews, and continuous improvement.
  • Deep understanding of AWS, Kubernetes, AWS EKS, networking, security, storage, and operational best practices, with familiarity with multi-cloud or hybrid environments.
  • Experience integrating Kubernetes with AWS technologies such as Secrets Manager and Load Balancers and using Terraform or similar infrastructure-as-code tools.
  • Hands-on experience with Kubernetes, Kustomize, Helm, and automation scripting using Go, Python, Bash, or equivalent.
  • Ability to write and maintain automated tests or perform thorough manual testing for automation scripts.
  • Familiarity with GitLab CI/CD, ArgoCD, and Git.
  • Experience with Prometheus, Grafana, ELK Stack, observability, monitoring, SLOs, and Error Budgets.
  • Certified Kubernetes Administrator or Certified Kubernetes Application Developer certification is a plus.
  • Experience developing Kubernetes operators using Go, service mesh technologies, or Chaos Engineering is a plus.
  • Strong problem-solving, analytical, communication, collaboration, documentation, customer advisory, mentoring, and incident-response skills.

Tech Stack

AWSBashGitGitLab CI/CDGoGrafanaHelmKubernetesPrometheusPythonTerraform

Categories

Site Reliability
AvePoint

About AvePoint

1,001-5,000 employees

AvePoint builds SaaS backup, migration, and governance software for enterprises running Microsoft 365, SharePoint, Google Workspace, and Salesforce. Its products help secure data, manage compliance, and automate administration, sold via subscriptions and channel partners. Founded in 2001 and headquartered in Jersey City, the company is publicly traded on the NASDAQ.

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