Lead AI Engineer
AthenahealthResponsibilities
- Lead the technical design and development of the Messaging 3.0 AI platform.
- Build production-grade AI agents with LLM orchestration, tools, context, evaluation, guardrails, and observability.
- Design and build scalable services using Java, Spring Boot, Kubernetes, and AWS.
- Design and implement Temporal workflows for long-running and failure-prone processes, including retries and compensation.
- Build and take the Notification AI Agent and Cadence Outreach AI Agent to production.
- Develop next-best-action intelligence that enables agents to act autonomously and predictably.
- Identify and resolve AI-agent reliability and unpredictability issues in production.
- Ensure the new architecture supports use cases handled by the existing legacy monolith and microservices.
- Own technical outcomes from design through production and drive delivery quality, speed, and reliability.
- Provide technical leadership and mentorship through influence rather than formal authority.
- Collaborate with engineers and stakeholders to establish technical direction and alignment.
- Evaluate and adopt new AI and agent technologies as the field evolves.
Requirements
- 8+ years of software engineering experience, including 2+ years building AI agents.
- Strong hands-on production experience with Java and Spring Boot.
- Strong system design and software architecture experience, including architectural trade-offs and decision-making.
- Production experience deploying and operating services on Kubernetes.
- Experience with Temporal or an equivalent durable workflow orchestration framework.
- Hands-on experience with LangGraph, LangChain, or an equivalent agent framework.
- Experience taking an AI or agentic system from prototype to reliable production.
- Strong understanding of AI-agent engineering, including reliability, evaluation, guardrails, and observability.
- Production experience with AWS and practical AWS architecture decision-making experience.
- Experience with Kafka, Postgres, Redis, Helm, and Datadog or equivalent observability tools is preferred.
- Data science experience is preferred.
- GenAI experience beyond agent frameworks, including prompt or model evaluation or fine-tuning, is preferred.
- Strong communication, collaboration, and technical leadership skills.
- Comfort working in ambiguous and evolving environments and leading through influence.
Benefits
- Health and financial benefits are provided.
- Location-specific perks include commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces.
- Flexible work arrangements support a balance between in-office collaboration and work outside the office.
- The company sponsors book clubs, external speakers, hackathons, and other learning and culture events.
- The role is based in Bangalore.
Tech Stack
Categories
About Athenahealth
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.