Base Salary
$252k - $308k/yr
Responsibilities
- Define reliability strategy, SLIs, SLOs, error budgets, reliability scorecards, and resilience standards across critical services.
- Lead high-severity incident response and build AI-driven alert correlation, triage, root-cause analysis, and postmortem workflows.
- Build AI agents that draft runbook responses, gather context from Datadog, incident.io, and Slack, and recommend remediation steps during on-call events.
- Partner with product engineering teams to embed AI-assisted investigation, alerting, and production-readiness practices into their workflows.
- Guide resilient service architecture, including graceful degradation, failure isolation, and capacity planning across AWS infrastructure using EKS, Kafka, DynamoDB, RDS, and SQS.
- Mentor engineers, lead design and incident reviews, and create documentation and tooling that improve reliability practices and knowledge sharing.
Requirements
- 7+ years of experience in SRE, software engineering, or infrastructure engineering with increasing scope and cross-organizational influence.
- Demonstrated production experience applying AI or LLMs to alert triage, runbook automation, incident investigation, postmortems, or agentic operations tooling.
- Significant expertise with SLOs, SLIs, error budgets, incident command, and blameless postmortems in large-scale distributed systems.
- Meaningful software engineering ability in Python, Go, or a similar language.
- Deep observability experience with Datadog, CloudWatch, and OpenTelemetry.
- Proficiency with Terraform, Kubernetes, and AWS, including safe and reversible deployment practices.
- Experience using Cursor, Claude Code, or Copilot as part of a software development workflow.
- Experience in fintech or regulated environments such as SOC 2 or PCI is preferred, as is familiarity with FinOps and cost/performance tradeoffs.
Benefits
- Equity and benefits are offered.
- Hybrid position in Mountain View requiring in-office work two days per week.
Tech Stack
Categories
About EarnIn
EarnIn lets you access your money as you earn it — not days or weeks later. We’re reimagining the way money moves to make financial momentum accessible to everyone. That starts with payday every day and builds with tools like credit monitoring, automated savings accounts, and low-balance protection. All with no interest, no credit checks, and no mandatory fees. So our customers have as many options as possible to save and spend on their terms. EarnIn’s pioneering Earned Wage Access app is backed by world-class partners like A16Z, Matrix Partners, and DST. Since our founding in 2013, 3.8 million customers have given it over 380,000 5-star reviews for helping them access over $15 billion in earnings. That means: - 49% can now cover an unexpected expense of $400 since using EarnIn - 73% can budget more effectively with EarnIn - 66% have been able to pay bills on time with EarnIn’s help We’re proud of that impact. Because no one should feel stuck — held back from their ambitions, their life — simply because they can’t access the money they’ve already earned. That’s why EarnIn is here, to help people move forward with the lives they want today and the goals they have for tomorrow. Join us. EarnIn is a financial technology company, not a bank. The Deposit Account, Secured Account, and EarnIn Card are issued by Evolve Bank & Trust, Member FDIC. The EarnIn Card is issued pursuant to a license from Visa USA Inc.