3 days ago
Remote, United StatesMid Level
H1B sponsor
Responsibilities
- Serve as the technical counterpart during pre-sales opportunities by qualifying use cases, explaining integration requirements, and identifying product gaps.
- Own technical design during proof-of-concept projects, including requirements, use cases, blockers, testing, and result interpretation.
- Coordinate payer list matching and insurance discovery batch tests and communicate the results to customers.
- Drive customer ramp-up to expected transaction volume by building migration plans, tracking volume, and resolving processing errors.
- Create demos, feature overviews, positioning materials, talk tracks, best-practice documentation, and qualification criteria for customer-facing teams.
- Represent customer needs to Product through problem one-pagers, requirements shaping, and management of a customer-driven feature backlog.
Requirements
- Experience using and integrating APIs and familiarity with JSON, X12, and other flat-file data formats.
- Experience in customer-facing technical roles with the ability to establish credibility and understand customer needs.
- A proactive, product-minded approach to identifying customer issues, product gaps, and requirements.
- Strong organization, responsiveness, thoroughness, and ability to manage many open threads at once.
- Revenue cycle management subject matter expertise or willingness to learn it, including healthcare eligibility, claims, claim status, and ERA reconciliation workflows.
- Resourcefulness, self-direction, discipline, urgency, and ability to work effectively in a fast-moving environment.
Categories
Solutions Engineering
About Stedi
Stedi builds an API-first healthcare clearinghouse that lets software teams run eligibility checks, submit claims, and process remittances across thousands of payers without handling X12 EDI directly. It sells SaaS APIs and connectivity to healthcare technology companies, providers, and intermediaries. Founded in 2017 and headquartered in New York, the company focuses on HIPAA-compliant transactions and modern integrations alongside traditional real-time and batch EDI workflows.