NICE

Public Safety Solutions Engineer

NICE
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11 hours ago
Remote, United StatesMid Level
H1B sponsor

Responsibilities

  • Support sales opportunities as a product expert by demonstrating solution capabilities.
  • Understand Criminal Justice Process workflows related to digital evidence.
  • Interview and engage user groups within Public Safety agencies.
  • Conduct needs assessments with Account Executives.
  • Collect solution requirements and interface with Product Management.
  • Assist with technical RFP responses and presentations.
  • Build Statements of Work.
  • Develop and deliver presentations to end users, partners, and consultants.
  • Present NiCE’s value proposition and competitive differentiation.
  • Maintain customer relationships to support long-term revenue and referrals.

Requirements

  • BA/BS in Computer Science, Information Management Systems, or a related field.
  • At least 4 years of experience in sales and/or sales engineering for government verticals or the Public Safety/Security industry.
  • Experience with government purchasing personnel, RFP/bid responses, and state or federal contracts.
  • Consultative selling experience, including demonstration and presentation preparation.
  • Strong technical knowledge, communication skills, presentation skills, and creative problem-solving ability.
  • Experience working with and influencing senior decision-makers.
  • Approximately 50% travel per month within the assigned territory.

Benefits

  • Fast-paced, collaborative, and creative environment at a global, growing company.
  • Opportunities for learning, growth, and internal career development across roles, disciplines, domains, and locations.

Categories

Solutions Engineering
NICE

About NICE

10,000+ employees

NICE builds cloud contact center platforms, customer analytics, and workforce optimization tools for enterprises and public sector agencies, including public safety recording. Its portfolio includes CXone (CCaaS), digital self-service, interaction recording, RPA, and financial crime and compliance solutions through NICE Actimize. Founded in 1986 and headquartered in Hoboken, New Jersey, NICE is a public company traded on NASDAQ under the ticker NICE, serving customers in 150+ countries.

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