2 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Own the design and evolution of packaged or SaaS solutions.
- Manage platform configuration, integrations, software releases, and deployment strategies.
- Establish and enforce platform standards supporting stability, performance, reliability, and scalability.
- Troubleshoot complex system issues and provide solutions across immediate and multiple teams.
- Collaborate with technical teams and business stakeholders to align platform decisions with project and business goals.
- Serve as a subject matter expert, manage team performance, make team decisions, and mentor junior team members.
Requirements
- At least 3 years of professional experience is required.
- At least 7.5 years of experience in ServiceNow Strategic Portfolio Management is required.
- Proficiency in ServiceNow Strategic Portfolio Management (SPM) is required.
- Strong knowledge of platform configuration and integration techniques in cloud-based environments is required.
- Experience managing software release cycles and deployment strategies is required.
- Ability to establish platform standards balancing technical and business requirements is required.
- Strong troubleshooting, solution development, collaboration, and communication skills are required.
- 15 years of full-time education is required.
Benefits
- The position is based at the company's Bengaluru office.
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.