18 days ago
Singapore, SingaporeEntry Level / Mid Level / Senior / Staff+
Responsibilities
- Design, develop, configure, and implement ServiceNow solutions aligned with client requirements and platform best practices.
- Build ServiceNow features using Business Rules, Script Includes, Client Scripts, Flow Designer, and Glide APIs.
- Design and implement REST/SOAP integrations using IntegrationHub and MID Server.
- For ITOM specialisms, work with Discovery, CMDB class design, reconciliation rules, Service Mapping, and Event Management alert correlation.
- Translate requirements and user stories into functional solutions in collaboration with business analysts, architects, and clients.
- Manage technical documentation, integration design, work-effort estimation, and development delivery.
- Participate in Scrum ceremonies and provide proactive client updates.
- At Senior/Lead level, mentor junior developers, conduct code reviews, lead client workshops, and contribute to pre-sales.
Requirements
- Hands-on ServiceNow platform experience appropriate to the applied level.
- Proficiency in JavaScript, including Business Rules, Script Includes, Client Scripts, UI Actions, and Glide APIs.
- Experience with REST/SOAP APIs, JSON/XML, and integration patterns; IntegrationHub experience is preferred from Consultant level.
- Understanding of SDLC and Agile/Scrum delivery methodologies.
- Strong analytical, communication, and stakeholder-engagement skills.
- Senior/Lead candidates must have experience owning architecture artifacts and leading client-facing workshops.
- ServiceNow CSA certification is required.
- ServiceNow CIS certification in the primary module is required.
- ServiceNow CAD certification is required from Senior Technical Consultant level.
- ITIL Foundation is preferred, and additional CIS certifications are advantageous at Senior/Lead level.
- Degree in Computer Science, IT, Engineering, or equivalent practical experience.
Tech Stack
JavaScriptSOAP
Categories
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value. We build full-stack AI solutions powered by deep industry, process and engineering expertise — embedding an organization's unique context into technology systems that amplify human potential and drive tangible outcomes. From strategy to deployment, we help global enterprises move from AI ambition to AI impact and stay ahead in a fast-changing world. See how at cognizant.ai | Follow us @cognizant