Whatfix

Senior Solutions Engineer

Whatfix
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6 days ago
Bengaluru, IndiaSenior

Responsibilities

  • Develop, test, and maintain robust code across environments and platforms.
  • Design scalable and maintainable software architectures for product growth, feature additions, and integrations.
  • Diagnose and resolve complex technical issues within the application.
  • Configure, test, and integrate Whatfix solutions into enterprise applications for customers.
  • Use knowledge of enterprise applications to define frameworks for Whatfix implementation.
  • Pilot new feature releases and provide feedback that influences the product development roadmap.
  • Collaborate with Product, Customer Success, Sales, Customer Support, and Marketing teams.

Requirements

  • BTech in Computer Science Engineering, BTech in IT/ITES, MTech, BCA, or MCA with no backlogs.
  • At least 3 years of full-time work experience with web technologies, APIs, and databases.
  • Experience with HTML, JavaScript, and CSS.
  • Knowledge of software architecture and design patterns.
  • Strong problem-solving skills and excellent verbal and written communication.
  • Ability to collaborate with internal and external stakeholders in complex situations.
  • Experience with additional programming languages and frameworks is an advantage.

Benefits

  • The role is office-based five days per week, with the option to work from home up to two days per month.
  • Case-by-case flexibility exceptions may be considered to support work-life needs.
  • Whatfix is an equal opportunity employer committed to a diverse and non-discriminatory workplace.

Tech Stack

CSSHTMLJavaScript

Categories

Solutions Engineering
Whatfix

About Whatfix

1,001-5,000 employees

Whatfix builds a digital adoption platform for enterprises, delivered as SaaS, that provides in-app guidance, hands-on simulation training (Mirror), and adoption/product analytics to improve how users learn and use software. Companies use it across internal and customer-facing applications to onboard users, standardize workflows, and reduce support needs. Founded in 2013 and headquartered in San Jose, CA, the company is privately held and operates globally.

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