Whatfix
Whatfix builds a digital adoption platform for enterprises, delivered as SaaS, that provides in-app guidance, hands-on simulation training (Mirror), and adoption/product analytics to improve how users learn and use software. Companies use it across internal and customer-facing applications to onboard users, standardize workflows, and reduce support needs. Founded in 2013 and headquartered in San Jose, CA, the company is privately held and operates globally.
Open Positions at Whatfix
10 open positions
Senior Solutions Engineer responsible for configuring, integrating, and implementing Whatfix solutions for enterprise customers while helping shape the product roadmap. The role combines hands-on web technology development, technical troubleshooting, customer consulting, and cross-functional collaboration.
Lead a 10–15-person Solutions Engineering team responsible for technical architecture, customer implementations, operational excellence, and talent development. This role combines customer-facing technical leadership with strategy, governance, and cross-functional influence across Product, Engineering, and Customer Success.
Senior Product Security Engineer responsible for shaping security across SaaS applications, cloud platforms, and AI/LLM ecosystems. The role combines security architecture, threat modeling, secure SDLC practices, AI security testing, and automated DevSecOps controls.
Lead the forward-deployed engineering function for Seek, Whatfix’s AI-native product, by building customer automations and driving enterprise pilots from discovery through production. This hands-on leadership role combines customer delivery, applied-AI implementation, team coaching, and multi-account program management.
Forward Deployed Engineer responsible for turning ambiguous enterprise customer workflows into production-ready AI automations. The role combines hands-on prompt, integration, evaluation, and debugging work with customer discovery, pilots, go-lives, and ongoing outcome ownership.
Senior backend software engineer responsible for architecting, building, and operating highly scalable Whatfix platforms and services. The role combines deep Java development with technical ownership, system design, analytics capabilities, cloud deployment, and mentoring.
Whatfix is hiring an experienced Frontend Software Engineer to build scalable, user-facing features for its digital adoption platform. The role is hands-on, focused on React-based interfaces, frontend architecture, performance, and reusable code.
Whatfix is seeking an E6 Software Engineer to build and own desktop-focused features involving system APIs, automation, performance engineering, and complex optimization. The role offers opportunities to work with C#, JavaScript, and Java on patentable solutions across the full software lifecycle.
Join Whatfix as an E5 Software Engineer building scalable, user-facing digital adoption products with a strong frontend focus and full-stack ownership. You’ll work with React and modern web technologies while contributing to backend services, architecture, and product innovation.
Whatfix is seeking an E5 Backend Software Engineer to provide technical leadership while architecting, building, and scaling core backend platforms. The role combines hands-on Java development with mentoring, architecture, performance, and reliability ownership.