Deepgram

Billing & Analytics Software Engineer

Deepgram
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5 months ago
Remote, United States or New York, NY, USASenior
H1B sponsor

Base Salary

$180k - $245k/yr

Responsibilities

  • Design and operate usage event ingestion, validation, metering, aggregation, and summarization pipelines with reliable, idempotent, exactly-once processing.
  • Integrate billing platforms and implement rating, plan management, invoice generation, and handling for overages, credits, plan changes, and enterprise commitments.
  • Build Salesforce and RevOps integrations for customer accounts, contract terms, entitlements, and billing status.
  • Develop customer-facing Console billing and usage views, dashboards, and self-service flows for plan upgrades, payment methods, and invoice retrieval.
  • Own billing-adjacent API key, token, authorization, entitlement, and plan-based access-control systems.
  • Build internal analytics pipelines and dashboards covering usage trends, cohort behavior, conversion funnels, and revenue metrics.
  • Implement reconciliation, anomaly alerting, and self-healing mechanisms across usage events, summaries, billing records, and payment processor data.
  • Instrument billing systems for operational observability and collaborate with Finance, RevOps, Product, and Growth teams.

Requirements

  • At least 5 years of experience building and operating billing, payments, metering, or financial data systems in a SaaS or usage-based pricing environment.
  • Strong backend engineering skills in Python, TypeScript/Node.js, Go, or a similar language, with willingness to work across the stack.
  • Deep experience with relational databases such as PostgreSQL and MySQL, including schema modeling, query optimization, and high-volume event processing.
  • Hands-on experience integrating billing or subscription platforms such as Stripe, M3ter, Metronome, Chargebee, or Zuora, as well as CRM systems such as Salesforce.
  • Understanding of usage-based pricing, metering patterns, proration, overages, commitments, credits, and multi-currency billing.
  • Experience building reconciliation and data integrity systems for financial accuracy at scale.
  • Strong communication skills for partnering with Finance, RevOps, Product, and Growth teams.
  • Security-conscious approach to authentication, token management, and access control.
  • Nice to have experience with M3ter or Metronome, custom metering systems, product-led growth patterns, event-driven architectures, revenue operations or ASC 606 revenue recognition, SOX-relevant billing controls, and analytics or BI tools such as Looker, Metabase, or dbt.

Benefits

  • Medical, dental, and vision benefits; annual wellness stipend; mental health support; and life, short-term disability, and long-term disability insurance plans.
  • Unlimited paid time off, paid parental leave, flexible scheduling, 12 paid US company holidays, and a quarterly personal productivity stipend.
  • One-time home-office upgrade stipend, 401(k) with company match, and tax savings programs.
  • Learning and education stipend, participation in talks and conferences, employee resource groups, and AI enablement workshops.
  • International benefits are administered locally through an Employer of Record model and vary by region.

Categories

BackendData Engineering
Deepgram

About Deepgram

201-500 employees

Deepgram builds Voice AI infrastructure for developers, offering speech-to-text, text-to-speech, and voice agent tooling through real-time APIs and deployable on-prem software. Privately held and founded in 2015, the company is headquartered in San Francisco. Customers such as Twilio, Cloudflare, and Jack in the Box use its models to power production voice features; products include Nova-3 STT, Aura TTS, and a Voice Agent API.

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