24 days ago
Base Salary
$82k - $193k/yr
Responsibilities
- Lead development of complex Conversational AI and CX applications, transforming prototypes into production-grade agentic workflows.
- Architect and code conversational flows integrating Google Conversational AI products with customer APIs, legacy data, enterprise systems, and security perimeters.
- Build evaluation pipelines, observability frameworks, and optimization capabilities for agentic workloads, including reasoning loops, tool selection, latency, and security.
- Connect agents to enterprise knowledge bases and optimize RAG chunking to reduce hallucinations.
- Troubleshoot live, high-traffic systems and trace conversation IDs across microservices to resolve failures in real time.
- Lead technical delivery for Conversational AI pilots and customer-facing implementations at customer sites.
- Identify field patterns and technical friction points, create reusable modules, and provide product feedback to engineering teams.
- Co-build with customer engineering teams to establish development best practices and support long-term adoption.
Requirements
- Bachelor’s degree in engineering, computer science, a related field, or equivalent practical experience.
- At least 5 years of software development experience using Python or similar coding languages.
- Experience architecting AI systems on cloud platforms such as GCP.
- Experience deploying resources with Terraform or similar infrastructure automation tools.
- Experience building full-stack applications that interact with enterprise IT infrastructure and developing external customer projects.
- Preferred qualifications include a master’s or PhD in AI, computer science, or a related technical field.
- Preferred experience includes multi-agent systems using ReAct and self-reflection, agent debugging, tool-selection optimization, RAG chunking, and production support for high-traffic systems.
Benefits
- Hybrid work from Chicago, Atlanta, Nashville, Dallas, or New York, with high travel and customer-site delivery.
- Paid time off, including 12–25 vacation days depending on employee grade, company holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. and RRSP in Canada.
- Life and disability insurance and employee assistance programs.
- Additional benefits may be provided according to local policy and eligibility.
Categories
Forward Deployed
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.