24 days ago
Base Salary
$89k - $207k/yr
Responsibilities
- Lead development of complex Conversational AI and CX applications, converting prototypes into production-grade agentic workflows.
- Architect and code conversational flows integrating Google Conversational AI products with customer APIs, legacy data silos, infrastructure, and security perimeters.
- Build evaluation pipelines, observability frameworks, and optimization solutions for agentic workloads.
- Debug agent logic, optimize tool selection, and trace conversation IDs across microservices to resolve production failures.
- Connect agents to enterprise knowledge bases, optimize RAG chunking, and develop solutions for external customer projects.
- Identify repeatable field patterns and convert technical friction points into reusable modules or product feature requests.
- Co-build with customer engineering teams and lead technical delivery for Conversational AI pilots and customer-facing implementations.
- Troubleshoot live, high-traffic systems during critical operating windows.
Requirements
- Bachelor's degree in engineering, computer science, a related field, or equivalent practical experience.
- At least 5 years of software development experience using Python or similar coding languages.
- Experience architecting AI systems on cloud platforms such as GCP.
- Experience deploying resources with Terraform or similar infrastructure-automation tools.
- Experience building full-stack applications that interact with enterprise IT infrastructure and developing external customer projects.
- Preferred: master's or PhD in AI, computer science, or a related technical field.
- Preferred: experience implementing multi-agent systems using frameworks such as ReAct and self-reflection.
- Preferred: experience debugging agent logic, optimizing tool selection, tracing conversation IDs, integrating enterprise knowledge bases, optimizing RAG chunking, and troubleshooting live high-traffic systems.
Benefits
- Hybrid work from Chicago, Atlanta, Nashville, Dallas, or New York, with substantial travel to customer sites.
- Comprehensive benefits package for regular full-time employees.
- Paid time off, including 12–25 vacation days depending on employee grade, company holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. and RRSP in Canada.
- Life and disability insurance and employee assistance programs.
Categories
Forward Deployed
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.