3 days ago
Sydney, AustraliaSenior
Responsibilities
- Build trusted relationships with senior and C-suite stakeholders in banking, insurance, and government accounts.
- Develop enterprise technology strategies, roadmaps, and transformation programs aligned with business objectives.
- Own end-to-end solution design and coordinate multidisciplinary teams on proposals, bids, tenders, and tailored solutions.
- Provide thought leadership through market insights, competitive analysis, and emerging technology trends.
- Connect sales, product, engineering, and delivery teams to ensure technically robust, commercially sound, and successfully implemented solutions.
Requirements
- Extensive ICT and telecommunications consulting or architectural experience supporting enterprise customers, preferably in financial services or telecommunications.
- Experience with strategic account planning, customer relationships, technology roadmaps, and enterprise transformation strategies.
- Advanced commercial and contract knowledge, including PSOWs, Work Orders, pricing models, ROI analysis, RFPs, RFIs, and RFTs.
- Hands-on experience designing and implementing enterprise contact centre solutions, with NiCE CXone and Cognigy highly desirable.
- Deep knowledge of LAN switching, wireless networks, campus infrastructure, Cisco, Meraki, and Aruba.
- Experience with security architectures, Zero Trust, SASE, Palo Alto Networks, and Zscaler.
- Knowledge of WAN, SD-WAN, MPLS, dedicated fibre, hybrid connectivity, Palo Alto Prisma, Viptela, or Meraki SD-WAN.
- Knowledge of AWS, Azure, GCP, hybrid cloud, and multi-cloud architecture.
- Degree or formal qualification in Telecommunications or Information Technology, plus relevant certifications such as Cisco CCNA, CCNP, CCIE, Palo Alto Networks certifications, ITIL, or TOGAF.
- Strong communication, negotiation, stakeholder management, documentation, analytical, and presentation skills.
Benefits
- Competitive remuneration, colleague discounts, $80 monthly credit, and 25% off Optus products.
- Hybrid work arrangement with opportunities to work three days in the office and two days remotely or from home.
- Office campus with cafes, convenience store, wellness spaces, GP, post office, gym, and on-site childcare.
- Competitive leave policies, including additional Connected days.
- Up to 16 weeks of inclusive, carer-neutral paid parental leave.
- Colleague-led diversity networks and initiatives.
- Free 24/7 counselling and wellbeing support services.
- Free Optus bus service from Macquarie University Metro Station.
Tech Stack
Categories
Solutions Engineering
About Singtel
Singtel is a Singapore‑headquartered public telecommunications group founded in 1879 that sells mobile, broadband, and enterprise network services to consumers and businesses across Asia-Pacific. It owns Optus in Australia and operates NCS (regional IT services) and Nxera (data centers), and is expanding into AI infrastructure via its RE:AI GPU‑as‑a‑Service. Its revenue comes from connectivity subscriptions and managed services across networks, cloud, cybersecurity, and digital platforms, with equity stakes in regional operators broadening its reach.