1 day ago
Hyderābād, IndiaSenior / Staff+
Responsibilities
- Lead automation roadmaps, strategies, and account automation plans across business units.
- Evaluate and shortlist accounts based on size, readiness, and automation maturity.
- Ensure required software, infrastructure, dashboards, and process-support systems are implemented for automation.
- Review automation projects, project plans, quality, schedules, maintenance, and operational escalations.
- Drive customer engagement by presenting automation capabilities, ROI, and progress updates.
- Manage customer feedback, coordinate internal resources, and close delivery gaps.
- Monitor automation performance through client engagement, bot implementation, customer references, and issue-resolution metrics.
- Maintain appropriate access controls for export-controlled, proprietary, and sensitive project information.
Requirements
- 5–8 years of experience.
- Mandatory experience with Behavioral Driven Development Testing.
- Ability to lead automation initiatives, develop account strategies, manage escalations, and engage with customers.
- Ability to understand automation requirements, assess account readiness, and drive successful implementation and rollout.
Benefits
- Wipro describes a purpose-driven environment focused on career reinvention, continuous skill development, and digital transformation.
- Wipro operates globally across 65 countries.
Categories
About Wipro
Wipro is a global IT services and consulting firm that provides application development, cloud migration, infrastructure management, data/AI, and business process outsourcing for enterprises. It earns revenue through long-term outsourcing, managed services, and project-based consulting across multiple industries. Founded in 1945 and headquartered in Bangalore, India, Wipro is publicly traded (NYSE: WIT; NSE/BSE: WIPRO).