2 days ago
Hyderābād, IndiaStaff+
Responsibilities
- Lead the design, development, customization, enhancement, and maintenance of Service Portal solutions on ServiceNow.
- Configure and customize ServiceNow modules, workflows, business rules, and client scripts to meet business requirements.
- Use APIs and low-code capabilities to extend application functionality while preserving compatibility and performance.
- Troubleshoot issues and maintain system stability, scalability, security, and performance.
- Act as a subject matter expert, make team decisions, and provide solutions across multiple teams.
- Lead process improvements, implement team best practices, mentor junior team members, and facilitate knowledge sharing.
- Coordinate cross-functional communication around project goals and deliverables.
Requirements
- At least 7.5 years of overall experience is required.
- At least 5 years of experience with ServiceNow is required.
- Strong experience as a Service Portal Senior Developer is required.
- Proficiency in ServiceNow platform architecture, configuration, customization, and integration capabilities is required.
- Experience developing and maintaining ServiceNow workflows, business rules, and client scripts is required.
- Familiarity with APIs and low-code development environments is required.
- 15 years of full-time education is required.
Benefits
- The position is based at the Accenture office in Hyderabad.
Categories
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.