Senior Staff Software Engineer, Developer Experience — Moveworks
ServiceNow1 month ago
Base Salary
$191k - $334k/yr
Responsibilities
- Design and build SDKs, APIs, runtime abstractions, tooling infrastructure, and developer-facing services.
- Own end-to-end delivery of platforms and products that improve developer productivity, time-to-market, and artifact quality.
- Define general-purpose, reliable, and extensible platform primitives for other products to use.
- Drive developer activation, integration velocity, artifact quality, and ecosystem-breadth metrics.
- Lead technical strategy, roadmap planning, API design, architecture, and cross-team alignment.
- Set standards for architecture, observability, reliability, and operational excellence.
- Mentor senior engineers and increase the team’s technical depth.
- Design, code, debug, operate, and iterate on production systems based on real-world feedback.
Requirements
- 12+ years of experience designing, building, and operating production systems.
- Significant platform or infrastructure team experience.
- Experience leading the design and multi-year operation of developer platforms used by 100+ external teams.
- Deep expertise in distributed systems, reliability, API design, performance, fault tolerance, and observability.
- Strong systems-engineering experience with production microservices environments at scale.
- Experience building general-purpose platforms and designing effective abstractions.
- Demonstrated end-to-end ownership of production systems, from design through operation and iteration.
- Ability to make platform tradeoffs with incomplete data, including when to generalize, specialize, build, integrate, or finalize designs.
- Understanding of developer activation funnels and feedback loops.
- Familiarity with LLM-based architectures or agent orchestration patterns is preferred.
- Experience with enterprise developer environments, authentication, sandboxing, compliance, and multi-tenancy constraints is preferred.
Benefits
- Base pay is listed at $190,900 - $334,100, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs are offered.
- The role requires in-office presence in Mountain View, California five days per week.
- This is a regular employee position.
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.