1 day ago
Base Salary
$160k - $240k/yr
Responsibilities
- Design and maintain automation, runbooks, deployment pipelines, and remediation scripts.
- Operate and improve monitoring, logging, alerting, and observability systems.
- Participate in on-call rotations, lead incident response, and document post-incident root-cause analyses.
- Define SLIs and SLOs, manage error budgets, and translate reliability goals into measurable actions.
- Forecast capacity needs and support resource planning for performance and cost efficiency.
- Troubleshoot production issues, identify root causes, and implement durable fixes.
- Improve platform reliability and hardening through automation, runbook improvements, and best-practice adoption.
- Collaborate with international and cross-functional teams to deliver project outcomes and operational excellence.
Requirements
- Solid practical experience in site reliability, operations, or DevOps at a mid-to-senior level.
- Strong shell scripting skills and a foundation in programming concepts.
- Hands-on experience with Google Cloud Platform and GKE.
- Proven experience with containerization and Kubernetes orchestration.
- Working knowledge of Terraform, Ansible, and Puppet for infrastructure as code and configuration management.
- Familiarity with Prometheus, Grafana, and Datadog.
- In-depth understanding of HTTPS traffic, routing, load balancing, and operating HAProxy.
- Experience using GitHub and GitHub Actions for code management, automation, and infrastructure pipelines.
- Strong troubleshooting, pragmatic problem-solving, and cross-team communication skills.
- Preferred: experience programming in Python, Go, or Java.
- Preferred: exposure to large-scale financial services platforms or highly regulated environments.
- Preferred: experience defining SLIs and SLOs and managing production error budgets.
Benefits
- The role is based in Sunnyvale, California, with pay ranges potentially differing for employees in other states.
Tech Stack
AnsibleDatadogGitHub ActionsGoGoogle Cloud PlatformGrafanaJavaKubernetesPrometheusPuppetPythonTerraform
Categories
Site Reliability
About Fiserv
Fiserv builds payments and financial technology for banks, credit unions, merchants, and billers, including merchant acquiring, card issuing, core banking, and digital banking platforms. It earns revenue through transaction processing, software licensing, and managed services across POS (Clover), bill pay, ACH and card networks, and risk/compliance. The public company is headquartered in Milwaukee, trades on NASDAQ/BMV, acquired First Data in 2019, and serves clients in more than 100 countries.