8 hours ago
Porto, PortugalMid Level
Responsibilities
- Develop the next generation of Five9’s SaaS platform and applications for AI-enabled contact center experiences.
- Build highly available, scalable, and reliable infrastructure for microservices.
- Apply cloud computing, software, and open-source technologies to solve complex platform challenges.
- Learn existing systems deeply and contribute to their overall design.
- Troubleshoot across the software stack and provide production support as needed.
- Collaborate with peers on developing and delivering platform capabilities.
Requirements
- 3+ years of software development experience on a Java development team using Spring Boot.
- 1+ years of cloud platform experience and experience with Spring Cloud.
- Experience designing and building highly available and scalable applications in GCP.
- Hands-on experience with Google BigQuery, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, and Cloud SQL.
- Hands-on experience with Docker and Kubernetes.
- Experience working on a continuous delivery team that develops, tests, deploys, and manages production applications on Google Cloud Platform.
- Understanding of private and public cloud design, virtualization, global infrastructure, distributed systems, load balancing, networking, event processing, large-scale data storage, and security.
- Bachelor’s degree in an engineering field.
- An advanced degree in engineering or a business discipline is highly desirable.
Benefits
- Five9 Shares.
- Bonus Scheme.
- 10% Flexi Benefit.
- Meal allowance.
- Medical insurance.
- Life insurance.
- 25 days of annual leave plus public holidays.
- Fully remote for candidates outside Porto, Maia, Matosinhos, Gondomar, Valongo, and Vila Nova de Gaia; candidates within those municipalities must work in-office three days per week.
Tech Stack
Categories
BackendData Engineering
About Five9
Five9 builds cloud contact center software (CCaaS) for enterprises to manage voice and digital customer interactions, powered by AI for routing, automation, and analytics. It sells its platform as SaaS with modules for IVR, outbound dialers, agent desktop, workforce engagement, and CRM integrations such as Salesforce and ServiceNow. The company is headquartered in San Ramon, CA, serves 2,500+ customers globally, and is a public company listed on Nasdaq (also BMV).