4 days ago
Pune, IndiaSenior
Responsibilities
- Design and implement REST, SOAP, and Pub/Sub API integrations between Salesforce, external ERPs, and asset management systems.
- Develop event-driven architectures using Platform Events, Change Data Capture, and Apex Triggers for real-time field service data.
- Ingest high-volume data into Salesforce to support automated Asset Service Lifecycle Management workflows.
- Implement Queueable, Batch, and Future Apex for asynchronous processing and large-scale data imports.
- Configure OAuth 2.0, OpenID Connect, and Named Credentials for secure authentication and integration security.
- Build self-healing integration frameworks with custom logging, automated retry logic, and real-time failure alerting.
- Optimize API performance and SOQL/SOSL queries for low-latency external system calls.
Requirements
- B.E., B.Tech, MCA, or a relevant bachelor's or master's qualification in a technical field.
- Relevant Salesforce development experience with a strong focus on Field Service.
- Extensive experience with Apex, Visualforce, Lightning Web Components, and Salesforce development tools.
- Deep understanding of Salesforce Field Service architecture, data models, and functionality.
- Experience customizing the Field Service mobile application and its offline capabilities.
- Proficiency with REST and SOAP APIs and Salesforce integrations with external systems.
- Strong understanding of object-oriented programming principles and design patterns.
- Strong problem-solving, analytical, communication, and collaboration skills.
- Salesforce certifications such as Platform Developer I/II or Field Service Lightning Consultant are highly desirable.
- Experience with Sales Cloud, Service Cloud, CI/CD and DevOps practices, Apex Unit Tests, or Jest is preferred.
- English proficiency at C2 level is required.
Benefits
- Regular hybrid position with a day shift in India.
- Hands-on experience, mentorship, and learning opportunities in AI-powered transformation.
- Opportunity to work on enterprise technology and business transformation initiatives with a global team.
- Genpact offers a values-driven environment centered on integrity, inclusion, client focus, and innovation.
Tech Stack
Categories
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.