17 hours ago
Sydney, Australia or Melbourne, AustraliaStaff+
Responsibilities
- Serve as the lead technical point of contact across multiple concurrent customer engagements.
- Build enterprise architectures and roadmaps for RAG, AI agents, automated workflows, and LLM-powered features.
- Evaluate clients’ existing architectures and AI/LLM readiness and identify gaps.
- Define AI governance models covering privacy, consent, access controls, security, and responsible-AI guardrails.
- Recommend measurement frameworks for AI output quality, accuracy, cost, and latency.
- Document reference architectures for RAG, agent orchestration, and LLM integration patterns.
- Lead workshops and communicate architecture concepts to marketers, analysts, developers, data scientists, and executives.
- Provide enablement and mentoring on product features and AI optimization while managing engagement scope, expectations, and timelines.
Requirements
- 10+ years of client-facing experience building enterprise architecture models.
- Ability to translate business vision into technical architecture and identify meaningful GenAI applications.
- Experience with API-first, SOA, and TOGAF architecture frameworks.
- Strong understanding of Adobe Experience Manager, Adobe Experience Platform, and Adobe Experience Cloud.
- Working knowledge of RAG, AI agents, and engineering for accuracy, cost, and latency.
- Familiarity with an LLM orchestration framework such as LangChain or LlamaIndex and vector databases such as Pinecone, Weaviate, or pgvector.
- Strong Python literacy and API build and integration experience across LLM and cloud-native services.
- Experience with Agile, Scrum, or Waterfall delivery methodologies.
- Practical experience with HTML, JavaScript, XML, Java, REST, and service-based architecture.
- Understanding of Azure and/or AWS, including Azure OpenAI and Amazon Bedrock.
- Bachelor’s or master’s degree in Computer Science or a related field, or equivalent experience.
- Preferred experience with Adobe Customer Journey Analytics, Adobe Journey Optimizer, AI agents, LLM evaluation and observability tools, relevant Adobe certifications, consent and privacy platforms, GDPR, and CCPA.
Benefits
- Adobe promotes career growth, inclusion, Employee Networks, and programs supporting diverse employees.
- Reasonable accommodation is available for applicants and employees with disabilities.
- The posting describes Adobe’s equal employment opportunity and accessible recruiting commitments.
Tech Stack
Categories
Solutions Engineering
About Adobe
Adobe builds software for creative work, document workflows, and customer experience used by individuals, teams, and enterprises. Its products include Creative Cloud (Photoshop, Illustrator, Premiere Pro), Acrobat/Document Cloud, and Experience Cloud for marketing and analytics, sold primarily via subscriptions. Founded in 1982 and headquartered in San Jose, California, Adobe is a public company traded on NASDAQ under the ticker ADBE.