Principal Engineer, CSRE (Remote, United Kingdom)
TicketmasterResponsibilities
- Design, build, roll out, and support key infrastructure components across Ticketmaster’s technology estate.
- Build frameworks, libraries, and tools that make engineers more productive.
- Modernize and improve legacy systems from characterization through production changes.
- Design fault-tolerant, self-healing systems with clear paths to scale.
- Evaluate, prototype, and benchmark new technical approaches before adoption.
- Replace incident handling and alerting systems, enhance telemetry, and migrate Jira and Confluence infrastructure to the cloud.
- Define architecture and delivery strategy while raising existing components to high-quality standards.
- Provide engineering leadership, mentor fellow engineers, and coach team members.
Requirements
- Deep expertise in at least one programming language and the ability to apply that expertise in other scenarios.
- Experience with or exposure to strongly typed languages and functional programming.
- Ability to design at the systems level and work effectively with complex legacy constraints.
- Ability to distinguish and articulate good software design.
- Openness to how LLMs and associated technologies are changing software engineering.
- Experience working within a SAFe process, including PI objectives, ARTs, and reporting cadence.
- Strong relationship management, communication, listening, coaching, mentoring, and information-synthesis skills.
- Ability to own problems end-to-end, complete work, and foster collaboration across organizational levels.
Benefits
- Permanent contract.
- Remote role based in the United Kingdom.
- Inclusive workplace with support for balancing work and home life.
- Opportunities for professional development, new experiences, and learning from colleagues.
- Equal-opportunity environment welcoming applicants regardless of gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.
Categories
About Ticketmaster
Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year. We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we’re fans too — and live only happens once.